Senior Account Manager – Project Operations, Client Relationships

Weekday (YC W21)

. Own strong client relationships through timely communication, responsiveness, attention to detail, calls, requirements gathering, follow-ups, and delivery assurance.

Posted 9/26/2026full-timeRemote • IndiaSenior💰 ₹1,000,000 - ₹1,400,000 per yearWebsite

About the role

Key responsibilities & impact

Own strong client relationships through timely communication, responsiveness, attention to detail, calls, requirements gathering, follow-ups, and delivery assurance.
Independently manage ongoing client accounts and projects across teams and stakeholders.
Lead and manage Account Managers/Executives by setting direction, reviewing work quality, coaching, and ensuring accountability.
Identify and coordinate creative talent based on quality, fit, availability, timelines, and budget.
Lead proposals, scopes, and project plans; own pricing discussions, commercial decisions, and project solutioning.
Track project progress, maintain account updates, organize documentation, and ensure operational discipline across accounts.

Requirements

What you’ll need

Minimum 5 years of agency experience in account management, client servicing, and project leadership.
Currently operating as a Senior Manager, Group Account Manager (GAM), Account Director, or in an equivalent role.
Proven experience running a team by coaching, delegating, and holding people accountable.
Strong track record managing client relationships end-to-end, including at a senior/stakeholder level.
Strong domain experience across design, video, and content/creative services.
Excellent communication skills and confidence representing the business in front of clients and leadership.
Highly organized, detail-oriented, and dependable.
Strong problem-solving ability and comfort handling multiple moving pieces at once.
Strong commercial thinking across pricing, proposals, and project economics.
Ownership mindset with the ability to take initiative and drive things forward independently.
Must-have skills: Manage Client Relationships, Client Services.
Good-to-have skills: Key Account Management, Marketing Campaign Management, Team Handling.