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Virtualization Engineer
Weekday (YC W21). Manage and support day-to-day IT infrastructure and technology operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT infrastructure management, systems administration, and technical operations, with a strong focus on troubleshooting, performance monitoring, and process improvement. Proficient in IT service management and effective communication with cross-functional teams and stakeholders.
Highest-signal resume keywords
IT Infrastructure ManagementSystems AdministrationTechnical SupportProblem-SolvingIT Service Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AdministrationTroubleshootingPerformance MonitoringRoot-Cause AnalysisConfiguration ManagementNetwork ManagementDatabase ManagementOperating SystemsBackup and RecoveryTechnical Documentation
Soft Skills
CommunicationInterpersonal SkillsOrganizational SkillsAttention to DetailProactive Problem-Solving
Industry Keywords
IT OperationsIncident ManagementChange ManagementProblem ManagementOperational Efficiency
About the role
Key responsibilities & impact- Manage and support day-to-day IT infrastructure and technology operations
- Monitor systems, applications, infrastructure components, and services for availability and performance
- Troubleshoot and resolve hardware, software, system, network, and application-related technical issues
- Perform system administration, configuration, maintenance, upgrades, and patching activities
- Coordinate with internal technology teams and external vendors to resolve technical issues
- Support deployment, configuration, and maintenance of IT systems and infrastructure
- Investigate recurring incidents and perform root-cause analysis to identify sustainable solutions
- Support IT security, access management, backup, recovery, and operational requirements
- Maintain accurate technical documentation, system records, configuration details, and operational procedures
- Participate in infrastructure upgrades, technology migrations, and implementation initiatives
- Identify opportunities to improve system reliability, operational efficiency, and technology processes
- Follow established incident, change, problem-management, and IT service-management processes
- Ensure IT services remain aligned with operational requirements and agreed service standards
- Collaborate with application, security, network, database, and business teams on cross-functional technical requirements
- Provide timely technical support and maintain effective communication with relevant stakeholders
- Contribute to automation, standardisation, and continuous improvement of IT operations
Requirements
What you’ll need- 4+ years of experience in IT infrastructure, systems administration, technical operations, IT support, or a related technology role
- Strong understanding of enterprise IT infrastructure, systems, applications, and technology operations
- Hands-on experience with system administration, troubleshooting, maintenance, upgrades, and technical support
- Strong problem-solving and root-cause analysis capabilities
- Experience monitoring system availability, performance, and operational health
- Understanding of networking, servers, databases, operating systems, and enterprise technology environments
- Familiarity with IT security, backup, recovery, access management, and infrastructure best practices
- Experience working with IT service-management processes, including incident, problem, and change management
- Ability to coordinate effectively with technical teams, business stakeholders, and external vendors
- Strong documentation and organisational skills with excellent attention to detail
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Proactive approach to identifying technical risks and improving operational efficiency
- Strong communication and interpersonal skills
- Ability to independently take ownership of technical issues and drive them through resolution