FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Account Manager – Project Operations, Client Relationships
Weekday. Own strong client relationships through timely communication, responsiveness, attention to detail, calls, requirements gathering, follow-ups, and delivery assurance .
About the role
Key responsibilities & impact- Own strong client relationships through timely communication, responsiveness, attention to detail, calls, requirements gathering, follow-ups, and delivery assurance
- Independently manage ongoing client accounts and projects
- Drive smooth communication, timely follow-ups, and execution across teams and stakeholders
- Lead and manage Account Managers/Executives
- Set direction, review work quality, coach client handling and execution, and ensure accountability across accounts
- Identify and coordinate creative talent based on quality, fit, availability, timelines, and budget
- Lead proposals, scopes, and project plans
- Own pricing discussions, commercial decisions, and project solutioning
- Track project progress and maintain account updates
- Organize documentation across proposals, timelines, deliverables, and account updates
- Ensure operational discipline across accounts
- Take full ownership of accounts, client relationships, and team execution within 90 days
Requirements
What you’ll need- Minimum 5 years of agency experience in account management, client servicing, and project leadership
- Currently operating as a Senior Manager, Group Account Manager (GAM), Account Director, or equivalent
- Proven experience running a team by coaching, delegating, and holding people accountable
- Proven experience managing client relationships end-to-end, including at a senior/stakeholder level
- Strong domain experience across design, video, and content/creative services
- Excellent communication skills; confident, articulate, and comfortable representing the business in front of clients and leadership
- Highly organized, detail-oriented, and dependable
- Strong problem-solving ability and comfort handling multiple moving pieces
- Strong commercial thinking across pricing, proposals, and project economics
- Ownership mindset with ability to take initiative and drive things forward independently
- Must-have skills: Manage Client Relationships, Client Services
- Good-to-have skills: Key Account Management, Marketing Campaign Management, Team Handling
Benefits
Comp & perks- Exposure to some of the biggest brands in India and high-quality creative projects at scale
- Real ownership across client servicing, project management, pricing, proposals, and talent coordination
- Responsibility for managing and developing a team
- Vibrant and collaborative community
- High-trust environment valuing initiative, accountability, and strong execution
- Remote-first flexibility and autonomy
- Collaborative team environment