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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in project coordination and order management, with strong organizational skills and attention to detail. Capable of effective communication and collaboration across multiple teams to ensure customer satisfaction and project success.
Highest-signal resume keywords
Project CoordinationOrder ManagementCustomer ServiceMicrosoft Office ProficiencyAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationOrder ManagementCustomer Service PrinciplesTechnical Documentation ManagementERP SystemsCRM SystemsProject Tracking SystemsMicrosoft ExcelMicrosoft OutlookMicrosoft Word
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationFollow-Through
Tools & Technologies
Microsoft Teams
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
ManufacturingSales SupportCustomer SatisfactionQuality ComplianceRecords Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Coordinate customer orders and entry-level projects from order handoff through completion
- Serve as a day-to-day coordination point among customers, Sales, Application Engineering, Project Management, manufacturing facilities, and other stakeholders
- Provide accurate technical, commercial, order status, and project documentation
- Review customer purchase orders and related documentation for completeness; identify discrepancies and coordinate resolution
- Maintain project and order information in ERP, CRM, and project tracking systems
- Track milestones, documentation requirements, approvals, manufacturing dates, shipment dates, and other deliverables
- Communicate status and escalate risks or delays
- Coordinate technical document submissions, approvals, and customer documentation requirements
- Support order changes, schedule updates, shipping coordination, and project administration
- Prepare customer communications, project status reports, meeting notes, action-item logs, and other project documentation
- Respond to customer and internal inquiries, research issues, and route matters to appropriate resources
- Support customer satisfaction through timely communication, accurate records, and follow-through
- Participate in project handoff, status, and coordination meetings
- Follow quality, safety, compliance, records management, and company procedures
- Perform other assigned duties
Requirements
What you’ll need- High School Diploma or GED; required
- 0–1 year of experience in project coordination, sales support, order management, customer service, manufacturing, or a related environment
- Basic understanding of project coordination, order management, and customer service principles
- Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and Teams
- Ability to learn ERP, CRM, order management, and project tracking systems
- Basic ability to read, organize, and manage technical and commercial information related to industrial products and customer orders
- Strong attention to detail, organizational skills, and follow-through
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities
- Ability to prioritize multiple assignments, follow established procedures, and escalate issues appropriately
- Ability to work effectively across Sales, Engineering, Project Management, Manufacturing, and customer-facing teams in a deadline-driven environment
- Occasional travel based on business needs
- Must submit an updated resume and complete the application
- Must be authorized to work in the United States
- WEG Electric Corp. does not offer visa sponsorship for this role
Benefits
Comp & perks- Pleasant work environment
- Competitive compensation
- Full benefits package
- Equal Opportunity/Affirmative Action employer
