Operations Support – Strategy Manager

WelbeHealth

. Lead highly ambiguous, complex operational challenges and bring structure and clarity to undefined problems impacting care delivery .

Posted 10/26/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $109,240 - $144,197 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex operational initiatives within the healthcare industry, utilizing Lean Six Sigma methodologies to drive process improvements and enhance clinical excellence. Proficient in developing training materials and facilitating cross-functional teams to achieve scalable solutions.

Highest-signal resume keywords

Lean Six Sigma CertificationHealthcare Operations ManagementProject Management ExperienceElectronic Medical Records ExperienceCritical Thinking Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementData AnalysisPresentation DevelopmentWorkflow CreationSOP DevelopmentOperational ExcellenceTraining DevelopmentFacilitation SkillsProject CoordinationClinical Operations Improvement

Soft Skills

Verbal Communication SkillsWritten Communication SkillsAnalytical ThinkingMentorshipTeam Leadership

Tools & Technologies

Microsoft OfficeElectronic Medical Records Platforms

Certifications & Qualifications

Lean Six Sigma Black BeltLean Six Sigma Certification

Industry Keywords

Healthcare IndustryClinical OperationsPACE ExperienceOperational ChallengesCross-Functional Teams

About the role

Key responsibilities & impact

Lead highly ambiguous, complex operational challenges and bring structure and clarity to undefined problems impacting care delivery
Own end-to-end enterprise initiatives across multiple markets and cross-functional teams
Independently manage enterprise operations improvement initiatives that create simplified, repeatable, and scalable processes
Create and conduct presentations on key indicators of clinical excellence
Develop training, job aids, SOPs, workflows, and other support materials
Contribute to operations playbooks, role-specific handbooks, checklists, and departmental guides
Create and lead cross-functional work groups for complex initiatives
Use complex data to inform recommendations

Requirements

What you’ll need

Must be currently located and residing in the state of California (Southern California preferred)
Must be comfortable with 20-25% of travel based on projects and business needs
Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime
Bachelor’s degree
Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired
Minimum of four (4) years of project and process improvement experience in the healthcare industry; PACE experience is highly desired
Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction
Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams
Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required
Microsoft Office competency
Experience with Electronic Medical Records platforms
Outstanding critical and analytical thinking skills, verbal and written communication skills, and presentation skills
Proof of vaccination or a vaccine declination form required prior to employment

Benefits

Comp & perks

Medical insurance coverage (Medical, Dental, Vision)
17 days of personal time off (PTO)
12 holidays observed annually
6 sick days
401K savings + match
Comprehensive compensation package including base pay and bonus
Additional benefits
Vaccination policy and infection control/PPE standards