MarTech Manager

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. Own the technical architecture of the customer database, including data capture, structure, and cleanliness across Braze, HubSpot, site, product, and other sources .

Posted 10/16/2026full-timeRemote • United KingdomSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM and marketing technology, focusing on data architecture, audience segmentation, and integration across platforms like Braze and HubSpot. Proven ability to collaborate cross-functionally and manage technical implementations while maintaining data integrity and documentation.

Highest-signal resume keywords

CRM/Marketing Technology ExperienceData Architecture ManagementAudience Segmentation ToolingCross-Functional CollaborationTechnical Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity ResolutionConsent ManagementEvent TrackingAPI Data FlowsUser Story WritingPrioritization FrameworksTechnical RolloutsData DocumentationBusiness Case DevelopmentAudience Pipelines

Soft Skills

Cross-Functional CollaborationDecision-MakingAdaptabilityCommunication

Tools & Technologies

BrazeHubSpotGoogle Tag ManagerIterableSalesforce Marketing CloudSegmentMParticleTealium

Industry Keywords

B2CMarketplace BusinessGrowth OperationsLifecycle OperationsFast-Growth EnvironmentsTravel IndustryMobilityMulti-Sided Businesses

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the technical architecture of the customer database, including data capture, structure, and cleanliness across Braze, HubSpot, site, product, and other sources
Define identity resolution, consent, and suppression logic for marketing data flows with Data and Engineering
Build and maintain the marketing activation layer on the data warehouse, delivering customer attributes and audiences to CRM and Marketing specifications
Own audience and attribute pipelines between the warehouse, Braze, HubSpot, Google, and Meta, including engagement data, coverage, freshness, and failure handling
Administer Braze, HubSpot, and Google Tag Manager day to day
Implement and configure new platforms after tooling decisions are made by the CRM team
Lead technical rollouts and integrations
Maintain documentation for data flows, integrations, and ownership
Identify and remove technical friction in Commercial tooling and workflows, partnering with Product and Data to automate manual work
Triage technical feature requests from Partnerships, Marketing, Pricing, and CRM into a delivery backlog
Build business cases for prioritised initiatives, framing impact, effort, and trade-offs
Represent Commercial in Product planning and prioritisation forums and communicate delivery status and trade-offs

Requirements

What you’ll need

8+ years of experience in CRM/marketing technology, growth or lifecycle operations, or a technical product management role, ideally in a B2C or marketplace business
Hands-on experience with CRM/marketing automation platforms such as Braze, HubSpot, Iterable, or Salesforce Marketing Cloud, and audience/segmentation tooling such as Segment, mParticle, or Tealium
Solid understanding of customer data concepts: identity resolution, consent and permissions, event tracking, and how data flows between systems via APIs
Product management fundamentals: prioritisation frameworks, writing user stories and requirements, and partnering effectively with engineering and design teams to ship
Comfortable building a business case, framing impact, effort, and trade-offs to support clear decision-making
Strong technical implementer who thrives executing within someone else's roadmap and tooling decisions, rather than setting technology strategy independently
Strong cross-functional collaborator, able to work closely with Data & Analytics, Product, and Commercial teams
Experience in fast-growth environments; comfortable with ambiguity and evolving scope
Experience in travel, mobility, marketplaces, or similar multi-sided businesses is a plus
Fluent in English; additional languages a plus

Benefits

Comp & perks

Vibrant and fresh work environment
Flexible work-from-home policy
The tools you need to perform your daily tasks successfully
L&D personal budget
+4 extra PTO days annually
The unique opportunity to join “the next big thing” at ground level