Operations Manager

Welcome Pickups

. Join an open call for Operations A-Players rather than a single specific vacancy .

Posted 10/6/2026full-timeAthens • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operations management capabilities in fast-paced environments, focusing on driver supply, service quality, and process improvement. Proficient in data-driven decision-making and effective communication across diverse teams and stakeholders.

Highest-signal resume keywords

Operations ExperienceProcess ImprovementData-Driven Decision MakingStrong Communication SkillsTech-Savvy

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ManagementCapacity ManagementService QualityProblem SolvingProcess AutomationReportingData Analysis

Soft Skills

Organizational SkillsCoordinationAdaptabilityProactive ApproachCalm Under Pressure

Tools & Technologies

Google SheetsExcelCRMsOperations Platforms

Industry Keywords

MobilityTravelMarketplacesLogisticsOn-Demand Services

About the role

Key responsibilities & impact

Join an open call for Operations A-Players rather than a single specific vacancy
Support driver supply by growing driver and fleet partner networks
Own regional and destination operations, including capacity and service quality
Open new destinations and relaunch existing markets
Manage live operations and solve problems in real time
Maintain premium ride quality and driver engagement
Improve processes, automation and reporting
Potentially work across cities, teams and time zones as Welcome Pickups scales its airport transfers, sightseeing trips and local travel services

Requirements

What you’ll need

Operations experience in a fast-paced business, ideally mobility, travel, marketplaces, logistics or on-demand services
Proven ability to manage high volumes of tasks, requests or partners while keeping quality high and deadlines met
Comfortable with constant change: stay calm under pressure, prioritise quickly and solve problems as they come up
Strong written and spoken communication skills with people at every level, from drivers and partners to senior stakeholders
Excellent organisation and coordination across teams, cities and time zones
Tech-savvy; quick to learn new tools and confident with Google Sheets/Excel, CRMs and ops platforms
Data-driven use of numbers and dashboards to spot issues, track performance and make decisions
Curious and proactive approach to improving processes, including with automation and AI tools
Fluent English; other languages are a big plus

Benefits

Comp & perks

Vibrant and fresh work environment
Flexible work-from-home policy
The tools you need to perform your daily tasks successfully
L&D personal budget
Private Insurance Plan
+4 extra PTO days annually
The unique opportunity to join “the next big thing” at ground level