Customer Experience Software Engineer, Level 2

Wellabe

. Create and modify moderately complex software applications, programs, and processes .

Posted 11/4/2026full-timeDes Moines • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing scalable APIs and cloud-native applications, with a strong focus on user-centered digital features and customer satisfaction. Proficient in software engineering principles and practices, with a proven ability to analyze user requirements and deliver effective solutions.

Highest-signal resume keywords

API Design and ImplementationCloud-Native Deployment ModelsC#.NET/Core DevelopmentSQL Database ManagementUser-Centered Digital Features

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API DesignC#.NET/CoreLINQSQLCloud-Native ApplicationsContainerizationSoftware Engineering PrinciplesSystems AnalysisDigital Feature DevelopmentTest Plan Development

Soft Skills

Analytical SkillsProblem-Solving SkillsCollaborationMentoringCommunication

Tools & Technologies

Azure Container AppsContainer-Orchestration EnvironmentsTesting EnvironmentsCoding Standards ToolsDocumentation Tools

Industry Keywords

Digital PlatformsCustomer EngagementUser ExperienceChange ManagementTechnical Debt

Tech Stack

Tools & technologies

AzureCloudSQL.NET

About the role

Key responsibilities & impact

Create and modify moderately complex software applications, programs, and processes
Analyze information, investigate problem areas, and implement cost-effective solutions
Monitor and review system performance through coding, testing, debugging, and documentation
Contribute to complex code reviews and implement software applications or change-management programs
Assist with DevOps designs, prototypes, test plans, and program specifications
Execute designs and prototypes and develop and implement test plans and program specifications
Assist in developing systems and application architectures
Use test environments and test cases to design, prototype, and correct systems
Identify and analyze user requirements and technical debt
Perform installations, upgrades, maintenance, and customizations of system software
Design and develop customer-facing digital features across digital platforms
Build seamless, personalized, and consistent cross-channel interactions
Simplify customer journeys, reduce friction, and increase adoption of digital tools
Integrate feedback loops, behavioral insights, and customer data into iterative platform improvements
Contribute to coding standards, tools, and processes
Document programs, processes, and procedures
Collaborate with design, product, data, and customer engagement teams
Train, mentor, support, and develop software engineers

Requirements

What you’ll need

Ability to design, document, and implement well-structured APIs supporting scalable, component-based digital platforms
Experience with cloud-native deployment models and containerized application patterns
Ability to build and run services using Azure Container Apps or similar container-orchestration environments
Ability to translate customer needs, journey insights, and digital-experience best practices into technical solutions
Ability to build user-centered digital features promoting engagement, ease of use, and customer satisfaction
Working knowledge of software engineering principles, processes, and practices
Experience with C#.NET/Core, LINQ, SQL, or related technologies
Working knowledge of systems, design techniques, tools, applications, data processing, policies, practices, terminology, and procedures
Analytical and problem-solving skills
2+ years of related progressive experience in development and systems analysis
1–3 coding languages; C# and SQL are a plus
Experience contributing to customer-facing digital products or platforms preferred
Bachelor's degree in computer science, management information systems, or related field
Combination of education and/or relevant work experience may be accepted in lieu of degree

Benefits

Comp & perks

Hybrid availability
401(k) with company match
Health insurance
Paid time off and holidays
Volunteer time off
Lifestyle Spending Account (LSA)
Paternity leave
LinkedIn Learning Premium access
CliftonStrengths® assessment and coaching
On-site and virtual workshops and cohorts featuring content from FranklinCovey, Crucial Learning, Gallup, and more
Free insurance acumen courses through AHIP and LOMA
Reimbursement and bonus opportunities for professional designations and certifications
Tuition reimbursement program
Opportunities to participate in Wellabe's mentorship programs