Associate Operations Processor – Lockbox

Wells Fargo

. Support routine operational processes within established workflows .

Posted 10/13/2026full-timeTukwila • Washington • United StatesJuniorMid-Level💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational support capabilities by executing routine business operations with accuracy and attention to detail while adhering to compliance requirements. Proficient in organizing, tracking, and prioritizing tasks within established workflows to meet service-level expectations.

Highest-signal resume keywords

Operations Support ExperienceData EntryAttention To DetailCompliance AdherenceProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryMail ExtractionDocument ScanningAccount ResearchWorkflow Organization

Soft Skills

Active ListeningCritical ThinkingCollaborationSound JudgementResilience

Industry Keywords

Operational ProcessesService-Level AgreementsQuality StandardsInternal GuidelinesDocumentation Consistency

About the role

Key responsibilities & impact

Support routine operational processes within established workflows
Ensure work is accurately received, tracked, and completed on time
Follow policies, procedures, and compliance requirements
Maintain organized documentation for consistency and traceability
Identify and escalate exceptions, errors, discrepancies, risks, or other issues
Prioritize daily assignments to meet service-level expectations and deadlines
Collaborate with colleagues and provide operational support to internal partners and stakeholders
Conduct account research
Receive and sort mail by customer number and deadline
Prepare and slice mail for the Extraction Team
Extract mail
Scan documentation
Perform data entry
Work independently to meet customer SLAs while maintaining production and quality standards

Requirements

What you’ll need

6+ months of operations support experience, or equivalent demonstrated through one or a combination of: work experience, training, military experience, education
Experience executing routine business operations, administrative, or clerical tasks with accuracy, attention to detail, accountability, and collaboration
Ability to organize, track, and prioritize assigned work within structured workflows
Active listening, critical thinking, problem-solving, and sound judgement
Experience following procedures, quality standards, and internal guidelines
Ability to identify and escalate risks to maintain compliance
Ability to stay focused and resilient while completing high-volume, repetitive, or process-driven work
Ability to lift 10 lbs.
Ability to work required overtime and holidays as needed

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Incentive opportunities may be available