Associate Roving Personal Banker

Wells Fargo

. Provide personalized banking support across multiple branch locations within an assigned geographic area .

Posted 9/23/2026full-timeWinston-Salem • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing personalized banking support, building customer relationships, and utilizing digital tools to enhance customer experience. Proficient in cash handling, compliance, and operational standards while effectively collaborating with branch teams.

Highest-signal resume keywords

Customer Relationship ManagementCash HandlingSAFE RegistrationDigital Tools ProficiencyFinancial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer InteractionAccount OpeningService RequestsCredit ApplicationsCompliance StandardsOperational StandardsRisk ControlLoan Originator RequirementsRegulatory ComplianceFinancial Responsibility

Soft Skills

Building Trust-Based RelationshipsCustomer OutreachCollaborationProblem SolvingAdaptability

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Software

Certifications & Qualifications

SAFE Registration

Industry Keywords

Financial ServicesHighly Regulated EnvironmentCustomer-Facing ExperienceBanking ProductsService Quality

About the role

Key responsibilities & impact

Provide personalized banking support across multiple branch locations within an assigned geographic area
Cover banker and teller absences and temporarily fill open positions as needed
Adapt to new branch environments, teams, and customer needs while maintaining service quality and bank standards
Build customer relationships through proactive conversations and outreach
Understand customer needs and connect them with relevant banking products, services, and solutions
Identify opportunities, promote solutions, and make referrals to meet customer and business goals
Support account openings, service requests, and credit applications
Perform cash handling and teller line activities while maintaining compliance and operational standards
Use digital tools and technologies to enhance customer experience
Deliver accurate, compliant service within defined risk controls
Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Ability to travel 100% of the time within assigned geography
Ability to commute to assigned branch location(s) for the duration of the assignment
Ability to work a schedule that includes Saturdays
SAFE registration required at the time of employment; Wells Fargo initiates the process after the start date
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
Credit report may be reviewed and additional ongoing screening may apply
This position is not eligible for Visa sponsorship
Prior financial services or highly regulated customer-facing experience preferred
Experience building trust-based customer relationships preferred
Comfort initiating customer outreach preferred
Comfort with digital tools and technology preferred
Ability to identify customer needs and connect them to appropriate solutions preferred
Ability to collaborate with teammates and partners preferred
Ability to follow policies and regulations and escalate risk concerns preferred

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Training and coaching
10% pay differential eligibility