Bilingual Personal Banker

Wells Fargo

. Build lasting customer relationships through proactive, meaningful conversations .

Posted 10/30/2026full-timePhoenix • Arizona • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer relationship management skills by effectively understanding customer needs and connecting them with relevant banking products and services. Proficient in cash handling, compliance, and operational standards while utilizing digital tools to enhance customer experience.

Highest-signal resume keywords

Customer Relationship ManagementBilingual Proficiency in Spanish/EnglishCash HandlingCompliance with Financial StandardsSAFE Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs AssessmentAccount Opening SupportService Request ManagementCredit Application ProcessingDigital Tools Adoption

Soft Skills

Proactive CommunicationCollaborationFlexibility

Certifications & Qualifications

SAFE Registration

Industry Keywords

Banking ProductsBranch GrowthOperational StandardsLoan Originator RequirementsFinancial Responsibility

About the role

Key responsibilities & impact

Build lasting customer relationships through proactive, meaningful conversations
Understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
Support new account openings, service requests, and credit applications
Perform cash handling and teller line activities while maintaining compliance and operational standards
Use and adopt digital tools and technologies to enhance customer experience
Deliver accurate, compliant service within defined risk controls
Collaborate with branch teammates and coordinate handoffs to licensed bankers or specialists
Flex between cash handling and customer banking activities
Support account openings and ongoing account servicing

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Bilingual speaking and listening proficiency in Spanish/English
Ability to work a schedule that includes Saturdays
Must take and pass required language assessment
SAFE registration required at the time of employment; Wells Fargo initiates the process after start date
Loan Originators must meet LO/CFPB requirements
Must comply with Wells Fargo policies and standards related to financial responsibility, character, fitness, and criminal background
This position is not eligible for Visa sponsorship

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Training and coaching
Long-term career growth and mobility
Wells Fargo is an equal opportunity employer
Medical accommodation support during recruitment or interview
Drug-free workplace