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Wells Fargo

Bilingual Personal Banker

Wells Fargo

. Build lasting customer relationships through proactive, meaningful conversations .

Posted 10/30/2026full-timeChandler • Arizona • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management skills by effectively understanding customer needs and connecting them with relevant banking products and services. Proficient in cash handling, compliance, and operational standards while utilizing digital tools to enhance customer experience.

Highest-signal resume keywords
Customer Relationship ManagementBilingual Proficiency in Spanish/EnglishCash HandlingCompliance and Risk ManagementSAFE Registration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Proactive CommunicationCollaborationProblem Solving
Tools & Technologies
Digital Banking Tools
Certifications & Qualifications
SAFE Registration
Industry Keywords
Banking ProductsCustomer ExperienceBranch OperationsLoan Originator RequirementsRisk Controls

About the role

Key responsibilities & impact
  • Build lasting customer relationships through proactive, meaningful conversations
  • Understand customer needs and connect them with relevant banking products, services, and solutions
  • Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
  • Support new account openings, service requests, and credit applications
  • Perform cash handling and teller line activities while maintaining compliance and operational standards
  • Use digital tools and technologies to enhance customer experience
  • Deliver accurate, compliant service within defined risk controls
  • Collaborate with branch teammates and coordinate handoffs to licensed bankers or specialists
  • Flex between cash handling and customer banking activities to support branch operations
  • Follow risk and compliance programs, identify and escalate concerns, and make sound risk decisions

Requirements

What you’ll need
  • 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Bilingual speaking and listening proficiency in Spanish/English
  • Ability to work a schedule that includes Saturdays
  • Must take and pass required language assessment
  • SAFE registration required at the time of employment; Wells Fargo initiates the process after start date
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background
  • Credit report may be reviewed and additional ongoing screening may apply
  • Position is not eligible for Visa sponsorship

Benefits

Comp & perks
  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
  • Training and coaching
  • Career growth and mobility
  • Equal opportunity employment
  • Medical accommodations during recruitment/interviews
  • Drug-free workplace