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Branch Manager
Wells Fargo. Serve as the sales leader of the branch, acquiring, deepening, and retaining customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in banking and financial services, with a focus on team development, customer relationship management, and operational risk management. Proven ability to drive growth in banking products while ensuring compliance with regulations and fostering a customer-centric culture.
Highest-signal resume keywords
5+ Years Banking Experience2+ Years Leadership ExperienceSAFE RegistrationKnowledge of Banking Laws and RegulationsAbility to Analyze Performance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementPerformance ManagementRisk ManagementCoaching and DevelopmentCustomer Relationship ManagementDigital Banking SolutionsLoan Originator ComplianceOperational Risk ManagementFinancial AnalysisBusiness Solutions Delivery
Soft Skills
Independent JudgmentCritical ThinkingTeam BuildingEffective CommunicationEngagement and Accountability
Certifications & Qualifications
SAFE Registration
Industry Keywords
Financial ServicesBranch NetworkCustomer Financial NeedsAffluent Customer SegmentsHigh Net Worth ManagementCompliance ControlsLoss PreventionPerformance ImprovementCustomer-Focused Sales CultureWells Fargo Solutions
About the role
Key responsibilities & impact- Serve as the sales leader of the branch, acquiring, deepening, and retaining customer relationships
- Drive growth in primary checking, deposits, lending, credit cards, and investments
- Lead, coach, and develop the branch team to improve banker productivity
- Foster an engaged, accountable culture focused on identifying customer financial needs and recommending Wells Fargo solutions
- Balance growth objectives with operational risk management
- Complete the Branch Manager Readiness Program through guidance, mentorship, job shadowing, and practical learning
- Build and retain a high-performing team through expectations, performance management, and targeted coaching
- Deliver tailored consumer and business solutions
- Use observation, feedback, and follow-up to build team capability, confidence, and productivity
- Partner with Wealth & Investment Management, Business Banking, and Home Lending
- Educate customers about digital banking options
- Use reporting and employee observations to improve team performance and expand primary bank relationships
- Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
Requirements
What you’ll need- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months and before placement in a specific branch
- SAFE registration required at the time of employment
- Loan Originators must meet LO/CFPB requirements
- Compliance with Wells Fargo policies related to financial responsibility, character, fitness, and criminal background
- Position is not eligible for Visa sponsorship
- Ability to hire, coach, and develop sales professionals and direct reports
- Ability to lead a customer-focused sales culture and drive measurable growth
- Ability to analyze performance and execute action plans
- Independent judgment and critical thinking skills
- Experience managing and coaching across affluent, high net worth, and business customer segments
- Ability to educate customers about digital banking solutions
- Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Community investment opportunities
- Career growth and development support
- Mentorship, job shadowing, and practical learning opportunities through the Branch Manager Readiness Program