Branch Manager

Wells Fargo

. Serve as the branch sales leader accountable for acquiring, deepening, and retaining customer relationships .

Posted 9/29/2026full-timeNorfolk • Virginia • United StatesMid-LevelSenior💰 $31 - $58 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in branch sales leadership, focusing on customer relationship management, team development, and performance improvement. Proficient in analyzing financial needs and delivering tailored banking solutions while ensuring compliance with banking regulations.

Highest-signal resume keywords

Branch Sales LeadershipCustomer Relationship ManagementTeam DevelopmentPerformance AnalysisDigital Banking Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Laws and RegulationsOperational Risk ManagementLoan Originator RequirementsFinancial Services ExperienceSales Growth Strategies

Soft Skills

CoachingCritical ThinkingIndependent JudgmentCustomer-Focused Leadership

Tools & Technologies

Digital Banking Platforms

Certifications & Qualifications

SAFE RegistrationBranch Manager Readiness Program

Industry Keywords

Financial ServicesBranch NetworkCompliance ControlsLoss PreventionHigh Net Worth Customer Segments

About the role

Key responsibilities & impact

Serve as the branch sales leader accountable for acquiring, deepening, and retaining customer relationships
Drive growth in primary checking, deposits, lending, credit cards, and investments
Lead, coach, and develop a high-performing branch team
Establish expectations and manage performance through targeted coaching
Identify customer financial needs and deliver tailored consumer and business solutions
Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
Educate customers and demonstrate digital banking options
Analyze reporting and employee observations to identify strengths and opportunities
Execute action plans to improve team performance and expand primary bank relationships and wallet share
Balance growth, operational soundness, and talent decisions
Proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company

Requirements

What you’ll need

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years of leadership experience
Ability to work a schedule that includes Saturdays
Ability to travel in assigned geography up to 50% of the time during the first 6 months and prior to or until placement in a specific branch
SAFE registration required at the time of employment
Loan Originators must meet LO/CFPB requirements
Must comply with Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
A credit report may be reviewed and additional ongoing screening may apply
Not eligible for Visa sponsorship
Successful completion of the Branch Manager Readiness Program required to transition into a Branch Manager position
Proven ability to hire, coach, and develop sales professionals and direct reports
Ability to lead a customer-focused sales culture and drive measurable growth
Ability to analyze performance and execute action plans
Independent judgment and critical thinking skills
Experience managing and coaching across affluent, high net worth, and business customer segments
Ability to lead teams in educating customers about digital banking solutions
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Incentive opportunities may be available