Branch Manager

Wells Fargo

. Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships .

Posted 9/29/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in driving sales growth and developing high-performing teams within the banking sector. Proficient in analyzing performance metrics, managing customer relationships, and ensuring compliance with banking regulations.

Highest-signal resume keywords

Branch Sales LeadershipCustomer Relationship ManagementCoaching and DevelopmentPerformance AnalysisBanking Laws and Regulations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales GrowthFinancial ServicesLoan Originator RequirementsOperational Risk ManagementDigital Banking SolutionsPerformance Metrics AnalysisCustomer SegmentationCoaching TechniquesTime ManagementDelegation

Soft Skills

Independent JudgmentCritical ThinkingCustomer FocusTeam LeadershipCommunication

Tools & Technologies

Digital Banking TechnologiesReporting ToolsCoaching PlatformsCustomer Relationship Management Software

Certifications & Qualifications

SAFE RegistrationBranch Manager Readiness Program Completion

Industry Keywords

BankingFinancial ServicesCompliance ControlsLoss PreventionHigh-Net-Worth Customer Management

About the role

Key responsibilities & impact

Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships
Drive growth in checking, deposits, lending, credit cards, and investments
Lead, coach, and develop a high-performing branch team
Establish expectations and manage performance through targeted coaching
Identify customer financial needs and deliver tailored consumer and business solutions
Use observation, feedback, and follow-up to improve capability, confidence, and productivity
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales teams
Educate customers about digital banking options and demonstrate available technologies
Analyze reporting and employee observations to identify strengths and opportunities
Improve team performance, primary bank relationships, and wallet share
Balance growth objectives with operational soundness and risk management
Resolve issues and model behaviors that protect customers, employees, and the company
Participate in the Branch Manager Readiness Program before transitioning into the Branch Manager position

Requirements

What you’ll need

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years of leadership experience
Ability to work a schedule that includes Saturdays
Ability to travel in assigned geography up to 50% of the time during the first 6 months and before placement in a specific branch, depending on location
SAFE registration required at the time of employment; Wells Fargo initiates the process after start date
Loan Originators must meet LO/CFPB requirements
Must comply with Wells Fargo policies related to financial responsibility, character, fitness, and criminal background
Credit report may be reviewed and additional ongoing screening may apply
Position is not eligible for Visa sponsorship
Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position
Proven ability to hire, coach, and develop sales professionals and direct reports
Ability to lead a customer-focused sales culture and drive measurable growth
Ability to analyze performance, identify opportunities, and execute action plans
Independent judgment and critical thinking skills
Ability to manage time, prioritize, and delegate in a complex, fast-paced environment
Experience managing and coaching across affluent, high-net-worth, and business customer segments
Ability to connect customers to technology and explain digital banking solutions
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Community involvement recognition
Professional growth opportunities
Branch Manager Readiness Program with guidance, mentorship, job shadowing, and practical learning opportunities