Branch Manager

Wells Fargo

. Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships .

Posted 9/17/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in driving sales growth and managing a high-performing branch team while ensuring compliance with banking regulations. Capable of analyzing performance metrics to identify opportunities and deliver tailored financial solutions to customers.

Highest-signal resume keywords

Branch Sales LeadershipCoaching And Developing Sales ProfessionalsCustomer-Focused Sales CultureBanking Laws And Regulations KnowledgeSAFE Registration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Services ExperiencePerformance AnalysisAction Plan ExecutionRisk ManagementCustomer Relationship Management

Soft Skills

Independent JudgementCritical ThinkingTime ManagementPrioritizationDelegation

Tools & Technologies

Digital Banking Options

Certifications & Qualifications

SAFE RegistrationLoan Originator Certification

Industry Keywords

Branch NetworkOperational Risk ManagementCompliance ControlsHigh Net Worth Customer SegmentsAffluent Customer Segments

About the role

Key responsibilities & impact

Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships
Drive growth in primary checking, deposits, lending, credit cards, and investments
Lead, coach, and develop a high-performing branch team
Establish clear expectations and manage performance through targeted coaching
Identify customer financial needs and deliver tailored consumer and business solutions
Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
Partner with Wealth & Investment Management, Business Banking, and Home Lending teams
Educate customers about and demonstrate digital banking options
Analyze reporting and employee observations to identify strengths and opportunities
Execute action plans to improve team performance and expand primary bank relationships and wallet share
Balance growth objectives with operational soundness and talent decisions
Proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position; branch assignment depends on business need and availability

Requirements

What you’ll need

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years of leadership experience
Proven ability to hire, coach, and develop sales professionals and direct reports
Ability to lead a customer-focused sales culture and drive measurable growth
Ability to analyze performance, identify strengths and opportunities, and execute action plans
Independent judgement and critical thinking skills
Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
Experience managing and coaching across affluent, high net worth, and business customer segments
Ability to identify complex financial needs and build strong relationships
Ability to lead teams in influencing, educating, and connecting customers to technology
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
Ability to work a schedule that includes Saturdays
Ability to travel in assigned geography up to 50% of the time during the first 6 months and before placement in a specific branch
SAFE registration required at the time of employment
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies
Must satisfy standards related to financial responsibility, character, fitness, and criminal background
Position is not eligible for Visa sponsorship

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Community investment recognition
Career growth and development opportunities
Branch Manager Readiness Program with guidance, mentorship, job shadowing, and practical learning opportunities