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Branch Manager
Wells Fargo. Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and developing high-performing sales teams while driving growth in banking products and services. Proficient in analyzing performance metrics and executing action plans to enhance customer relationships and operational effectiveness.
Highest-signal resume keywords
Branch Sales LeadershipCustomer Relationship ManagementTeam Development and CoachingBanking Laws and Regulations KnowledgeDigital Banking Solutions Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking ExperienceFinancial Services KnowledgePerformance AnalysisAction Plan ExecutionRisk ManagementLoan Originator ComplianceOperational Risk ManagementCustomer Needs AssessmentSales Growth StrategiesCompliance Controls
Soft Skills
Independent JudgmentCritical ThinkingTime ManagementPrioritizationDelegation
Certifications & Qualifications
SAFE RegistrationBranch Manager Readiness Program
Industry Keywords
Customer-Focused Sales CultureAffluent Customer SegmentsHigh Net Worth ManagementBusiness BankingWealth Management
About the role
Key responsibilities & impact- Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
- Drive growth in checking, deposits, lending, credit cards, and investments
- Lead, coach, and develop the branch team
- Build and retain a high-performing team through clear expectations and targeted coaching
- Identify customer financial needs and deliver tailored consumer and business solutions
- Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
- Partner with Wealth & Investment Management, Business Banking, and Home Lending sales teams
- Educate customers about digital banking options
- Analyze reporting and employee observations to identify strengths and opportunities
- Execute action plans to improve team performance and expand primary bank relationships and wallet share
- Balance growth, operational soundness, and talent decisions
- Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
- Complete the Branch Manager Readiness Program during onboarding unless already a Wells Fargo Branch Manager
Requirements
What you’ll need- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months and before branch placement, depending on location
- SAFE registration required at the time of employment
- Loan Originators must meet LO/CFPB requirements
- Compliance with Wells Fargo policies and standards related to financial responsibility, character, fitness, and criminal background
- Credit report may be reviewed and additional ongoing screening may apply
- Position is not eligible for Visa sponsorship
- Successful completion of the Branch Manager Readiness Program required for transition into a Branch Manager position, unless currently serving as a Wells Fargo Branch Manager
- Ability to hire, coach, and develop sales professionals and direct reports
- Ability to lead a customer-focused sales culture and drive measurable growth
- Ability to analyze performance and execute action plans
- Independent judgment and critical thinking skills
- Ability to manage time, prioritize, and delegate in a complex, fast-paced environment
- Experience managing and coaching across affluent, high net worth, and business customer segments
- Ability to lead teams in educating customers about digital banking solutions
- Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Community investment recognition
- Career growth and development opportunities
- Branch Manager Readiness Program with mentorship, job shadowing, and practical learning opportunities
- Equal opportunity employer
- Medical accommodation support during recruitment