Branch Manager

Wells Fargo

. Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships .

Posted 9/21/2026full-timeJacksonville • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving sales growth and managing high-performing teams within the banking sector, with a strong focus on customer relationship management and compliance with banking regulations. Proven ability to analyze performance metrics and implement strategies that enhance team productivity and customer satisfaction.

Highest-signal resume keywords

Branch Sales LeadershipCustomer Relationship ManagementCoaching And DevelopmentPerformance AnalysisBanking Laws And Regulations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales GrowthFinancial Needs AnalysisDigital Banking EducationOperational Risk ManagementLoan Originator Requirements

Soft Skills

Independent JudgmentCritical ThinkingTime ManagementPrioritizationDelegation

Certifications & Qualifications

SAFE Registration

Industry Keywords

BankingFinancial ServicesBranch NetworkCompliance ControlsLoss Prevention

About the role

Key responsibilities & impact

Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
Drive growth in primary checking, deposits, lending, credit cards, and investments
Lead, coach, and develop a high-performing branch team
Establish expectations and manage performance through targeted coaching
Identify customer financial needs and deliver tailored consumer and business solutions
Use observation, feedback, and follow-up to improve capability, confidence, and productivity
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
Educate customers about digital banking options
Analyze reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
Balance growth, operational soundness, talent decisions, and risk management
Resolve issues and model behaviors that protect customers, employees, and the company
Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager

Requirements

What you’ll need

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years of leadership experience
Proven ability to hire, coach, and develop sales professionals and direct reports
Ability to lead a customer-focused sales culture and drive measurable growth
Ability to analyze performance, identify strengths and opportunities, and execute action plans
Independent judgment and critical thinking skills
Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
Success managing and coaching across affluent, high net worth, and business customer segments
Ability to identify complex financial needs and build customer, internal partner, and community relationships
Ability to educate customers about digital banking solutions
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
Ability to work a schedule that includes Saturdays
Ability to travel up to 50% of the time during the first 6 months and before placement in a specific branch
SAFE registration required at the time of employment; Wells Fargo initiates the process after the start date
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background
Credit report review and additional ongoing screening may apply
Position is not eligible for Visa sponsorship

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Community investment recognition
Growth and career development opportunities
Structured onboarding through the Branch Manager Readiness Program, including guidance, mentorship, job shadowing, and practical learning opportunities
Equal opportunity employment
Medical accommodation support during recruitment or interviews