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Branch Manager
Wells Fargo. Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in driving sales growth and managing a high-performing branch team while ensuring compliance with banking regulations. Capable of analyzing performance metrics and executing action plans to enhance customer relationships and operational efficiency.
Highest-signal resume keywords
Branch Sales LeadershipCustomer Relationship ManagementCoaching And Developing Sales ProfessionalsBanking Laws And Regulations KnowledgeSAFE Registration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Services ExperiencePerformance AnalysisAction Plan ExecutionComplex Financial Needs IdentificationOperational Risk Management
Soft Skills
Independent JudgmentCritical-Thinking SkillsTime ManagementPrioritizationDelegation
Tools & Technologies
Digital Banking Options
Certifications & Qualifications
SAFE RegistrationLoan Originator Certification
Industry Keywords
Branch NetworkCustomer-Focused Sales CultureAffluent Customer SegmentsHigh Net Worth Customer SegmentsCompliance Controls
About the role
Key responsibilities & impact- Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
- Drive growth in primary checking, deposits, lending, credit cards, and investments
- Lead, coach, and develop a high-performing branch team
- Establish clear expectations and manage performance through targeted coaching
- Identify customer financial needs and deliver tailored consumer and business solutions
- Use branch manager routines, observation, feedback, and follow-up to build capability and productivity
- Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
- Educate customers about and demonstrate digital banking options
- Use reporting and employee observations to identify strengths and opportunities
- Execute action plans to improve team performance and expand primary bank relationships and wallet share
- Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
- Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position, unless currently serving as a Wells Fargo Branch Manager
- Work in an interim, nonexempt role during training; branch assignment based on business need and availability
Requirements
What you’ll need- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
- 2+ years of leadership experience
- Proven ability to hire, coach, and develop sales professionals and direct reports
- Ability to lead a customer-focused sales culture and drive measurable growth
- Ability to analyze performance, identify strengths and opportunities, and execute action plans
- Independent judgment and critical-thinking skills
- Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Experience managing and coaching across affluent, high net worth, and business customer segments
- Ability to identify complex financial needs and build relationships with customers, internal partners, and community stakeholders
- Ability to lead teams in influencing, educating, and connecting customers to technology
- Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months and before or until placement in a specific branch
- SAFE registration required at the time of employment
- Loan Originators must meet LO/CFPB requirements and Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Community investment opportunities
- Career growth and development support
- Branch Manager Readiness Program with guidance, mentorship, job shadowing, and practical learning opportunities
- Structured and supportive transition into leadership
- Wells Fargo will initiate the SAFE registration process after the employee's start date