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Branch Manager
Wells Fargo. Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in driving sales growth and managing customer relationships within the banking sector. Proficient in coaching teams, analyzing performance metrics, and ensuring compliance with banking regulations.
Highest-signal resume keywords
Branch Sales LeadershipCoaching And Developing TeamsCustomer Relationship ManagementBanking Laws And RegulationsPerformance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GrowthOperational Risk ManagementFinancial Needs AnalysisDigital Banking EducationLoan Originator Compliance
Soft Skills
Independent JudgmentCritical ThinkingTime ManagementDelegationCustomer-Focused Leadership
Certifications & Qualifications
SAFE Registration
Industry Keywords
BankingFinancial ServicesBranch NetworkCompliance ControlsLoss Prevention
About the role
Key responsibilities & impact- Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships
- Drive growth in primary checking, deposits, lending, credit cards, and investments
- Lead, coach, and develop a branch team
- Build an engaged, accountable culture focused on identifying customer financial needs and recommending Wells Fargo solutions
- Balance growth objectives with operational risk management
- Complete the Branch Manager Readiness Program unless currently serving as a Wells Fargo Branch Manager
- Provide inclusive leadership and manage performance through targeted coaching
- Identify customer financial needs and deliver tailored consumer and business solutions
- Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
- Partner with Wealth & Investment Management, Business Banking, and Home Lending
- Educate customers about digital banking options
- Use reporting and employee observations to improve team performance and expand primary bank relationships
- Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
Requirements
What you’ll need- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
- 2+ years of leadership experience
- Ability to hire, coach, and develop sales professionals and direct reports
- Ability to lead a customer-focused sales culture and drive measurable growth
- Ability to analyze performance, identify strengths and opportunities, and execute action plans
- Independent judgment and critical thinking skills
- Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Success managing and coaching across affluent, high net worth, and business customer segments
- Ability to identify complex financial needs and build strong relationships
- Ability to lead teams in influencing, educating, and connecting customers to technology
- Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months and before branch placement
- SAFE registration required at the time of employment
- Loan Originators must meet LO/CFPB requirements and Wells Fargo policies
- Must satisfy standards related to financial responsibility, character, fitness, and criminal background
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Community involvement recognition
- Career growth and development opportunities
- Branch Manager Readiness Program with guidance, mentorship, job shadowing, and practical learning opportunities
- Structured and supportive transition into leadership
- Hands-on experience in day-to-day branch operations