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Branch Manager
Wells Fargo. Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in branch sales leadership, focusing on customer relationship management, team development, and driving measurable growth in banking products. Proficient in analyzing performance metrics and implementing strategies to enhance operational effectiveness and customer engagement.
Highest-signal resume keywords
Branch Sales LeadershipCustomer Relationship ManagementTeam DevelopmentPerformance AnalysisBanking Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking ExperienceFinancial Services KnowledgeSales Strategy ExecutionLoan Originator ComplianceOperational Risk Management
Soft Skills
Coaching and MentoringCritical ThinkingCustomer-Focused LeadershipIndependent Judgment
Tools & Technologies
Digital Banking Solutions
Certifications & Qualifications
SAFE Registration
Industry Keywords
Branch NetworkCompliance ControlsLoss PreventionHigh Net Worth Customer ManagementBusiness Banking
About the role
Key responsibilities & impact- Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
- Drive growth in checking, deposits, lending, credit cards, and investments
- Lead, coach, and develop branch employees
- Establish expectations and manage performance through targeted coaching
- Identify customer financial needs and deliver tailored consumer and business solutions
- Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
- Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
- Educate customers about digital banking options
- Analyze reporting and employee observations to improve team performance and expand primary bank relationships
- Balance growth, operational soundness, talent decisions, and risk management
- Resolve issues and model behaviors that protect customers, employees, and the company
- Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position; branch assignment depends on business need and availability
Requirements
What you’ll need- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months and before placement in a specific branch
- SAFE registration required at the time of employment; Wells Fargo initiates the process after start date
- Loan Originators must meet LO/CFPB requirements
- Must comply with Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
- Credit report may be reviewed and additional ongoing screening may apply
- This position is not eligible for Visa sponsorship
- Proven ability to hire, coach, and develop sales professionals and direct reports
- Ability to lead a customer-focused sales culture and drive measurable growth
- Ability to analyze performance and execute action plans
- Independent judgment and critical thinking skills
- Experience managing and coaching across affluent, high net worth, and business customer segments
- Ability to connect customers to digital banking technology and solutions
- Knowledge of banking laws, regulations, compliance controls, operational risk management, and loss prevention
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Work-life balance and well-being programs
- Community investment opportunities
- Employee growth and development support
- Equal opportunity employment
- Medical accommodation support during recruitment
- Drug-free workplace