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Branch Manager
Wells Fargo. Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in driving sales growth and managing a customer-focused branch environment. Capable of analyzing performance metrics, coaching teams, and ensuring compliance with banking regulations.
Highest-signal resume keywords
Branch Sales LeadershipCoaching And Developing Sales ProfessionalsCustomer Relationship ManagementBanking Laws And Regulations KnowledgePerformance Analysis And Action Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking ExperienceFinancial Services KnowledgeOperational Risk ManagementDigital Banking TechnologySales Growth StrategiesLoan Originator RequirementsCompliance ControlsCustomer Financial Needs AssessmentPerformance Improvement TechniquesTeam Productivity Enhancement
Soft Skills
Independent JudgmentCritical ThinkingTime ManagementPrioritizationDelegation
Certifications & Qualifications
SAFE Registration
Industry Keywords
Branch NetworkAffluent Customer SegmentsHigh Net Worth ClientsCommunity StakeholdersWells Fargo Solutions
About the role
Key responsibilities & impact- Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
- Drive growth in primary checking, deposits, lending, credit cards, and investments
- Lead, coach, and develop a branch team to improve banker productivity
- Foster an engaged, accountable culture focused on identifying customer financial needs and recommending Wells Fargo solutions
- Balance growth objectives with operational risk management
- Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager
- Provide inclusive leadership and manage performance through targeted coaching
- Identify customer financial needs and deliver tailored consumer and business solutions
- Use observation, feedback, and follow-up to build team capability and productivity
- Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
- Educate customers about digital banking options
- Use reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
- Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
Requirements
What you’ll need- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
- 2+ years of leadership experience
- Proven ability to hire, coach, and develop sales professionals and direct reports
- Ability to lead a customer-focused sales culture and drive measurable growth
- Ability to analyze performance, identify strengths and opportunities, and execute action plans
- Independent judgment and critical thinking skills
- Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Success managing and coaching across affluent, high net worth, and business customer segments
- Ability to identify complex financial needs and build relationships with customers, internal partners, and community stakeholders
- Ability to lead teams in influencing, educating, and connecting customers to digital banking technology
- Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months and before branch placement, depending on location
- SAFE registration required at the time of employment
- Loan Originators must meet LO/CFPB requirements and Wells Fargo policies related to financial responsibility, character, fitness, and criminal background
- Credit report may be reviewed and additional ongoing screening may apply
- Position is not eligible for Visa sponsorship
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Community investment and recognition
- Growth and career development opportunities
- Branch Manager Readiness Program with guidance, mentorship, job shadowing, and practical learning opportunities