Branch Manager

Wells Fargo

. Lead, manage, and develop a diverse team of direct and indirect reports .

Posted 11/2/2026full-timeProvo • Utah • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team-building capabilities, with a focus on coaching and developing talent to achieve business objectives. Possesses extensive knowledge of banking regulations, customer engagement strategies, and operational excellence.

Highest-signal resume keywords

5+ Years Banking Experience2+ Years Leadership ExperienceCoaching Across Customer SegmentsKnowledge of Banking RegulationsSAFE Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Services ManagementPerformance AnalysisRisk ManagementCustomer Relationship ManagementDigital Banking Education

Soft Skills

Team BuildingCritical ThinkingAdaptabilityCollaborationIntegrity

Certifications & Qualifications

SAFE RegistrationConsumer Financial Protection Bureau Loan Originator Qualification

Industry Keywords

Banking Industry LawsCompliance ControlsLoss PreventionCustomer Engagement ProcessFinancial Needs Assessment

About the role

Key responsibilities & impact

Lead, manage, and develop a diverse team of direct and indirect reports
Create a culture that fosters engagement, commitment, and accountability to business outcomes
Lead a defined customer engagement process and coach behaviors that enhance customer experience and drive business growth
Lead accountability for operational excellence
Execute policies and procedures in alignment with regulations, audit requirements, and escalation procedures
Manage allocation of people and financial resources for the branch
Coach, develop, and build a high-performing team to execute business strategies and achieve results
Coach bankers to engage customers, understand their needs, build relationships, and help customers succeed financially
Resolve low to moderately complex customer and employee experience, risk, and business growth issues
Identify opportunities to make banking easier through education and demonstrations of digital options
Engage stakeholders, peers, and internal partners to deliver a customer-centric experience
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements

What you’ll need

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years of leadership experience
Management experience including hiring, coaching, and developing direct reports
Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
Experience building and maintaining effective relationships with customers, internal partners and within the community
Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
Ability to interact with integrity and professionalism with customers and employees
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Ability to work a schedule that may include most Saturdays
SAFE registration at the time of employment
Meet Consumer Financial Protection Bureau Loan Originator qualification requirements
Meet financial responsibility, character, general financial fitness, criminal background, and ongoing regulatory screening requirements
Not eligible for Visa sponsorship

Benefits

Comp & perks

Robust benefits
Competitive compensation
Work-life balance and well-being programs
Community investment opportunities
Career growth and development opportunities
Equal opportunity employment
Medical accommodations during recruitment or interviews
Drug-free workplace