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Change Implementation Consultant – Payables
Wells Fargo. Serve as the Single Point of Coordination for the customer .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and change implementation, with a focus on coordinating complex projects and delivering exceptional customer experiences. Proficient in managing timelines, developing business requirements, and ensuring compliance with risk programs.
Highest-signal resume keywords
Change Implementation ExperienceProject Management ExperienceGlobal Payments & Liquidity Products KnowledgeElectronic Commerce Services (ECS) ExperienceAdvanced Microsoft Office Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementChange ImplementationBusiness Requirements DevelopmentTimeline ManagementRisk Program ExecutionProblem ResolutionCustomer CoordinationProject PlanningCompliance ManagementSubject Matter Expertise
Soft Skills
CommunicationCollaborationAdaptabilityFlexibilityProactive Problem Solving
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint
Industry Keywords
Global PaymentsLiquidity ProductsElectronic Commerce ServicesCustomer ExperienceImplementation Projects
About the role
Key responsibilities & impact- Serve as the Single Point of Coordination for the customer
- Lead complex implementation projects and coordinate setup of the Payment Manager product and related services
- Develop business requirements, create and manage project plans, and coordinate appropriate meetings
- Establish timelines and track ongoing projects to ensure successful delivery
- Provide subject matter expertise and recommendations on product best fit
- Work with key partners on project priority and scope
- Communicate status to the project team and customer
- Proactively identify and resolve problems and issues
- Ensure project tasks are completed according to established timelines
- Collaborate with peers, management, technology, and compliance to deliver an exceptional customer experience
- Remain flexible and adaptable to changing priorities, deadlines, and new surroundings while meeting customer needs
- Execute applicable risk programs and follow Wells Fargo policies and procedures
- Fulfill risk and compliance obligations and escalate and remediate issues appropriately
Requirements
What you’ll need- 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
- 2+ years of project management experience, additional implementation experience, or a combination of both
- 2+ years of experience with Global Payments & Liquidity products through Sales, Customer Service, Product, and/or Implementation
- Strong project management skills, including the ability to handle multiple projects concurrently
- Experience with Electronic Commerce Services (ECS) products and implementations
- Advanced Microsoft Office skills (Word, Excel, Outlook, and PowerPoint)
- Must not require VISA sponsorship
- Must provide accurate information and supporting documentation for lawful employment and education verification
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available