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Community Mortgage Bank Sales Consultant
Wells Fargo. Sit within assigned bank branches and originate mortgage loans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage loan origination, customer service, and compliance with regulatory requirements. Proven ability to mentor and coach team members while maintaining strong relationships with clients and industry partners.
Highest-signal resume keywords
Mortgage Loan OriginationSAFE RegistrationCustomer Service ExperienceSales ProspectingFHA/VA Loan Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mortgage Products KnowledgeLoan Application ProcessingRegulation Z ComplianceFinancial Responsibility StandardsCommunity Loan Products Expertise
Soft Skills
Excellent Verbal CommunicationInterpersonal CommunicationCoaching and MentoringRelationship Building
Tools & Technologies
Microsoft Office
Certifications & Qualifications
SAFE Registration
Industry Keywords
Mortgage Industry TrendsRetail Residential MortgageAffordable Lending NonprofitsLMI Mortgage SolutionsThird-Party Assistance Programs
About the role
Key responsibilities & impact- Sit within assigned bank branches and originate mortgage loans
- Collaborate with branch leadership and participate in branch huddles
- Mentor and coach employees to increase knowledge of mortgage products and processes
- Conduct outbound calls to existing and prospective customers regarding mortgage loan products
- Complete associated tracking activities
- Understand customer needs and provide high-quality customer service
- Inform prospective and existing customers about Wells Fargo Home Mortgage programs
- Analyze and offer mortgage loan products based on client needs
- Process low to moderately complex mortgage loan applications
- Review rates and terms within guidelines
- Maintain client satisfaction and quality through timely, proactive communication
- Pursue Wells Fargo training offerings
- Adhere to policies, underwriting, compliance, and loan requirements
- Collaborate with fulfillment partners throughout the origination process
- Monitor mortgage industry trends and developments in the assigned market
- Maintain visibility for Wells Fargo Home Mortgage in the marketplace
Requirements
What you’ll need- 2+ years of sales experience, or equivalent demonstrated through one or a combination of: work experience, training, military experience, or education
- SAFE registration required at the time of employment
- Meet Loan Originator requirements under Regulation Z
- Meet applicable financial responsibility, character, general financial fitness, and criminal background standards
- Meet ongoing regulatory requirements including additional screening, if necessary
- Acceptable background investigation results
- Desired: 2+ years of mortgage retail sales experience
- Desired: Expertise of general lending products and overall mortgage industry experience
- Desired: Experience with retail residential mortgage and purchase fundings
- Desired: Established relationships with diverse realtor organizations and affordable lending nonprofits
- Desired: Experience with community loan products, LMI mortgage solutions, lender-paid assistance programs, and third-party assistance programs
- FHA/VA and conventional loan experience preferred
- Knowledge of sales prospecting and generating referrals
- Experience educating clients on mortgage purchase programs
- Experience developing and cultivating professional relationships
- Customer service experience
- Basic Microsoft Office skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to provide leadership by coaching, training, and mentoring
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Opportunity to earn additional commission