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Wells Fargo

Lead Digital Product Manager

Wells Fargo

. Support modernization of Customer Information View (CIV), a legacy platform used by approximately 25,000 employees across multiple Lines of Business .

Posted 9/15/2026full-timeMinneapolis • Minnesota • United StatesSenior💰 $119,000 - $206,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in digital product management with a focus on translating business needs into actionable requirements and user stories. Proficient in leading cross-functional teams to drive digital strategy and ensure compliance with regulatory standards.

Highest-signal resume keywords
Digital Product ManagementAgile PrinciplesJiraData AnalysisUser Story Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product RequirementsAcceptance CriteriaRisk AnalysisFeature-Level Backlog ManagementGovernance SupportOperational Data AnalysisCompliance DocumentationBusiness Problem BreakdownDelivery Bottleneck IdentificationDigital Strategy Evaluation
Soft Skills
Excellent CommunicationCollaborationMentoring
Tools & Technologies
JiraConfluenceSQLTableauPower BI
Industry Keywords
Customer Information ViewContact CenterBranch DomainRegulatory ComplianceDigital Business Plans

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Support modernization of Customer Information View (CIV), a legacy platform used by approximately 25,000 employees across multiple Lines of Business
  • Translate business needs into product requirements, user stories, and acceptance criteria
  • Drive delivery of new servicing capabilities while meeting regulatory, operational, and customer experience requirements
  • Provide expertise in current and future-state CIV processes
  • Help prioritize product investments, improve delivery efficiency, reduce risk, and ensure solutions meet employee, customer, and compliance needs
  • Lead development and execution of complex digital business plans, programs, and enterprise-impacting initiatives
  • Participate in large-scale planning
  • Review and analyze digital strategy for product, functionality, and experience areas
  • Influence digital strategy through evaluation of multiple factors
  • Make digital strategy decisions based on business, policy, procedure, and compliance requirements
  • Lead a broad team of digital professionals to meet deliverables and drive initiatives
  • Collaborate with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals
  • Potentially lead projects, teams, or serve as a peer mentor

Requirements

What you’ll need
  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
  • Experience supporting a Product Owner and managing a feature-level backlog
  • Ability to break down complex business problems into actionable requirements
  • Experience translating business needs into user stories
  • Ability to analyze product features for regulatory, security, risk, and compliance impacts
  • Ability to identify dependencies, risks, and delivery bottlenecks across teams and systems
  • Experience supporting governance and audit activities through documentation and evidence collection
  • Excellent written and verbal communication skills
  • Understanding of Agile principles and practices, particularly Scrum and Kanban
  • Familiarity with the Contact Center and/or Branch domain
  • Proficiency with Jira and Confluence
  • Ability to collaborate across cross-functional teams
  • Experience using data analysis, reporting, and BI tools such as SQL, Tableau, or Power BI
  • Ability to collect, validate, and analyze product and operational data
  • Adherence to in-office attendance expectations
  • This position is not eligible for Visa sponsorship

Benefits

Comp & perks
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Hybrid work schedule of three (3) days in the office and two (2) days working remotely
  • Incentive opportunities may be available