Lead Project Manager – Fraud & Claims Management, Claims Modernization

Wells Fargo

. Lead delivery execution for large-scale fraud and claims transformation initiatives .

Posted 9/15/2026full-timeCharlotte • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading large-scale fraud and claims transformation initiatives, with a strong focus on project management, stakeholder engagement, and risk management within highly regulated financial services environments. Proficient in developing integrated project plans and facilitating cross-functional collaboration to ensure successful delivery outcomes.

Highest-signal resume keywords

Project ManagementStakeholder EngagementRisk ManagementAgile MethodologiesExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ManagementStrategic PlanningRisk ManagementDependency ManagementIntegrated Project PlansAgileScrumKanbanPlatform Modernization

Soft Skills

Influencing StakeholdersCommunication SkillsPresentation Skills

Tools & Technologies

JiraConfluence

Industry Keywords

FraudClaimsFinancial ServicesGovernanceCompliance

About the role

Key responsibilities & impact

Lead delivery execution for large-scale fraud and claims transformation initiatives
Develop and maintain integrated project plans, milestones, dependencies, and delivery schedules
Manage project risks, issues, assumptions, action items, and dependency resolution activities
Coordinate execution across business, technology, operations, risk, compliance, and governance partners
Facilitate stakeholder discussions, decisions, and alignment across multiple organizations
Drive project governance activities, including executive reporting, status updates, and escalation management
Support implementation planning, business readiness, testing coordination, and deployment activities
Monitor project progress against commitments and proactively address delivery risks
Develop executive-ready presentations, communications, and reporting materials
Ensure adherence to Wells Fargo delivery, governance, risk management, and policy requirements
Establish accountability structures and action plans that promote execution discipline across workstreams

Requirements

What you’ll need

5+ years of Project Management, Program Management, Strategic Planning, or related experience demonstrated through work experience, training, military experience, or education
Experience leading large-scale, cross-functional business and technology initiatives
Experience managing executive communications, stakeholder engagement, and governance processes
Experience with risk, issue, and dependency management within complex delivery environments
Experience developing integrated project plans and driving accountability across multiple teams
Experience supporting fraud, claims, financial services, operations, or technology organizations
Strong understanding of Agile, Scrum, Kanban, and modern product operating models
Experience using Agile delivery tools such as Jira, Confluence, or similar platforms
Experience supporting large-scale platform modernization, migration, or transformation programs
Experience delivering initiatives involving customer servicing, workflow, case management, or operational platforms
Strong executive communication and presentation skills
Experience working within highly regulated financial services environments
Demonstrated ability to influence stakeholders and drive execution without direct authority
Experience coordinating implementation, readiness, testing, and deployment activities across multiple organizations

Benefits

Comp & perks

Hybrid schedule – 3 days in the office, 2 remote
Equal opportunity employment
Medical accommodation available during recruitment and interview process
Drug-free workplace