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Lead Service Delivery Engineer
Wells Fargo. Lead engineering initiatives supporting enterprise applications, APIs, platforms, and infrastructure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading engineering initiatives for enterprise applications and platforms, with a strong focus on automation, CI/CD, and performance engineering. Proficient in integrating security and compliance into engineering workflows while mentoring teams to adopt best practices.
Highest-signal resume keywords
Technology Infrastructure EngineeringCI/CD AutomationKubernetesPerformance EngineeringTechnical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automation Using PythonRoot Cause AnalysisPerformance EngineeringCapacity PlanningDisaster RecoveryREST APIsMicroservicesMiddlewareService IntegrationsTechnical Readiness Reviews
Soft Skills
Strong Communication SkillsTroubleshootingSystems Thinking
Tools & Technologies
GitOpsArgoCDJenkinsPrometheusGrafanaSplunkOpenTelemetryElasticGitHub EnterpriseRed Hat OpenShift
Industry Keywords
Enterprise ApplicationsAPIsInfrastructureDeployment AutomationService HealthTechnical StandardsAutomation PatternsMonitoringTelemetryService Delivery Engineering
Tech Stack
Tools & technologiesGrafanaJavaJenkinsKubernetesMicroservicesOpenShiftPrometheusPythonSplunkGo
About the role
Key responsibilities & impact- Lead engineering initiatives supporting enterprise applications, APIs, platforms, and infrastructure
- Establish reusable engineering standards and patterns for automation, deployment, integration, service health, and technical readiness
- Lead CI/CD, deployment automation, and software delivery improvements
- Develop dashboards, telemetry, health checks, and automated detection capabilities
- Automate repetitive processes and develop self-service capabilities
- Lead troubleshooting and Root Cause Analysis for complex issues across applications, APIs, platforms, infrastructure, databases, networking, and middleware
- Improve application and platform performance, scalability, availability, and supportability
- Drive adoption of Infrastructure as Code, Configuration as Code, GitOps, policy-as-code, and automated platform management
- Design automated validation, remediation, recovery, and deployment controls
- Support high availability, disaster recovery, capacity planning, performance engineering, and recovery testing
- Integrate security, vulnerability remediation, governance, and compliance requirements into engineering workflows
- Provide technical leadership through architecture, design, code, and technical-readiness reviews
- Evaluate technologies and identify opportunities to improve automation, delivery efficiency, developer experience, and platform capabilities
- Mentor engineers and promote consistent engineering practices across teams
Requirements
What you’ll need- 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, or education
- 5+ years of Technology Engineering, Software Engineering, Infrastructure Engineering, Platform Engineering, DevOps, Service Delivery Engineering, or related experience
- 4+ years supporting large-scale enterprise applications, platforms, APIs, or distributed technology environments
- 3+ years of experience with CI/CD, automated deployment, and software delivery technologies
- 3+ years of experience with Kubernetes, Red Hat OpenShift, or comparable container technologies
- Experience with ArgoCD, GitOps, GitHub Enterprise, Jenkins, or comparable delivery technologies
- Experience with Prometheus, Grafana, Splunk, OpenTelemetry, Elastic, or comparable tooling
- Experience with REST APIs, microservices, middleware, API gateways, and service integrations
- Experience with performance engineering, capacity planning, high availability, disaster recovery, monitoring, telemetry, dashboards, logging, and service-health tooling
- Experience with automation using Python, Go, Java, PowerShell, Bash, or comparable languages
- Experience troubleshooting complex technology issues and performing Root Cause Analysis
- Experience leading technical initiatives across multiple engineering teams
- Strong technical leadership, systems thinking, troubleshooting, and communication skills
- No Visa Sponsorship available for this position
- Must work in a hybrid environment from one of the posted locations
Benefits
Comp & perks- No relocation allowance for this role
- Equal opportunity employment
- Medical accommodation available upon request
- Drug-free workplace