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Lead Systems Operations Engineer – BigFix
Wells Fargo. Lead complex, broad-impact initiatives and provide high-level systems consultation for technology teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Systems Engineering and Technology Architecture with a strong focus on enterprise automation solutions using HCL BigFix. Proficient in patch management, vulnerability remediation, and cross-team collaboration to ensure system uptime and compliance.
Highest-signal resume keywords
HCL BigFix ExperienceBigFix Relevance LanguageEnterprise Patch DeploymentVulnerability ManagementStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems EngineeringTechnology ArchitectureBigFix ActionScriptCustom Fixlet CreationPatch Compliance ReportingServer Lifecycle AutomationAutomation Solutions EngineeringVulnerability Remediation TrackingBigFix InventoryBigFix Compliance
Soft Skills
CollaborationProblem-SolvingPresentation Skills
Tools & Technologies
HCL BigFixQualysServiceNowAI ToolsAutomation Platforms
Industry Keywords
Patch GovernanceEnterprise Remediation ProcessesInfrastructure CoordinationTechnical Process Controls
Tech Stack
Tools & technologiesLinuxServiceNowUnix
About the role
Key responsibilities & impact- Lead complex, broad-impact initiatives and provide high-level systems consultation for technology teams
- Participate in large-scale planning of computer systems and network infrastructure for the Systems Operations functional area
- Review and analyze complex technical challenges and escalated support issues related to core business solutions
- Make decisions on technical changes and enhancements
- Consult with engineering teams on change design and technical process controls or standards
- Collaborate with technical peers, colleagues, and managers to resolve systems support issues and achieve goals
- Engineer, maintain, and enhance enterprise automation solutions using HCL BigFix
- Develop and support BigFix relevance, ActionScript, Fixlets, tasks, baselines, analyses, dashboards, and reporting content
- Support enterprise patching processes across Windows, Linux, and Unix server platforms
- Lead support of BigFix integrations with Qualys, ServiceNow, patch tracking and compliance systems, vulnerability management tools, and internal reporting and automation platforms
- Lead development and support efforts for the MPAC Tools team
- Ensure application uptime meets SLA
- Provide subject-matter-expert support to business partners and vendors
- Meet goals set by the manager and FHO leadership
Requirements
What you’ll need- 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, or education
- 5+ years of hands-on BigFix experience in an enterprise environment
- Strong experience with BigFix relevance language, ActionScript, custom Fixlet creation, support, and troubleshooting
- Experience with enterprise patch deployment, patch compliance reporting, vulnerability remediation tracking, and server lifecycle automation using BigFix
- Experience with BigFix Inventory, BigFix Patch, BigFix Compliance, or BigFix Lifecycle
- Experience supporting patching and automation across Microsoft Windows Server and Unix/Linux server platforms
- Ability to engineer complex automation solutions across multiple enterprise tools and teams
- Strong understanding of vulnerability management, patch governance, and enterprise remediation processes
- Experience coordinating work across infrastructure, security, application, middleware, and operations teams
- Strong communication skills with the ability to present technical concepts, project updates, and risks to leadership
- Experience using AI tools or AI-assisted automation concepts to improve engineering, reporting, or operational workflows
Benefits
Comp & perks- Equal opportunity employment
- Medical accommodation available during the application or interview process
- Drug-free workplace