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Mortgage Retail Sales Consultant – SAFE
Wells Fargo. Solicit residential mortgages from various sources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in residential mortgage sales, compliance with regulatory requirements, and exceptional customer service. Proficient in building relationships with clients and industry professionals while effectively communicating mortgage options and processes.
Highest-signal resume keywords
Mortgage Retail Sales ExperienceCurrent SAFE RegistrationNMLS MU4R RegistrationBilingual Proficiency in Spanish/EnglishCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Understanding of Real Estate AppraisalsKnowledge of Mortgage ProgramsFinancial and Credit Data AnalysisSales ProspectingLoan Generation Standards
Soft Skills
Excellent Verbal CommunicationInterpersonal Communication SkillsProactive CommunicationRelationship Building
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Current SAFE RegistrationNMLS MU4R Registration
Industry Keywords
Residential MortgagesCompliance RequirementsConsumer Financial Protection BureauMortgage Industry TrendsLoan Originator Qualification
About the role
Key responsibilities & impact- Solicit residential mortgages from various sources
- Produce high-quality, compliant loans and provide excellent customer service
- Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
- Maintain visibility for Wells Fargo Home Mortgage in the assigned marketplace and stay informed of mortgage industry trends
- Present recommendations for producing loans and exercise independent judgment while adhering to policies, procedures, compliance requirements, and loan-generation standards
- Understand real estate appraisals, title reports, and real estate transactions
- Receive customer applications, quote rates and points, complete registration lock-in follow-up, and offer mortgage products based on client needs
- Review and analyze low- to moderately complex financial and credit data; match customer needs with loan programs and risk levels
- Inform customers about mortgage programs, rates, policies, underwriting requirements, and procedures
- Maintain client satisfaction and quality through timely, proactive communication
- Pursue Wells Fargo training offerings to increase product, policy, procedure, and underwriting knowledge
Requirements
What you’ll need- 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, or education
- Current SAFE registration required at the time of employment; Wells Fargo will initiate the registration process after employment start
- Meet Nationwide Mortgage Licensing System (NMLS) MU4R registration requirements
- Meet Consumer Financial Protection Bureau Loan Originator qualification requirements
- Meet financial responsibility, character, general financial fitness, and criminal background standards
- Meet ongoing regulatory requirements, including additional screening if necessary
- Reliable transportation
- Ability to work nights, weekends, and/or holidays as needed or scheduled
- Basic Microsoft Office skills
- Experience with retail residential mortgage and purchase fundings
- Experience educating clients on various mortgage programs
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- Knowledge of sales prospecting and generating referrals
- Experience developing and cultivating professional relationships
- Bilingual speaking proficiency in Spanish/English
- Customer service experience
Benefits
Comp & perks- Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
- Equal opportunity employment
- Medical accommodation support during recruitment or interview process
- Drug-free workplace