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Mortgage Retail Sales Consultant – SAFE
Wells Fargo. Solicit residential mortgages from various sources .
About the role
Key responsibilities & impact- Solicit residential mortgages from various sources
- Produce high-quality, compliant loans and provide excellent customer service
- Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
- Develop and maintain visibility for Wells Fargo Home Mortgage in the assigned marketplace
- Stay informed of mortgage industry trends and developments
- Present recommendations for producing loans and exercise some independent judgment
- Understand real estate appraisals, title reports, and real estate transactions
- Receive customer applications, quote rates and points, and complete registration lock-in follow-up activities
- Analyze and offer mortgage loan products based on client needs
- Review low- to moderately complex financial and credit data and match customer needs with an appropriate loan program and risk level
- Inform customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
- Maintain client satisfaction and quality through timely, proactive customer communication
- Pursue Wells Fargo training offerings
Requirements
What you’ll need- 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
- Basic Microsoft Office skills
- Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- Knowledge and understanding of sales prospecting and generating referrals
- Experience developing and cultivating professional relationships
- Customer service experience
- SAFE registration at the time of employment
- Must meet Consumer Financial Protection Bureau Loan Originator qualification requirements
- Must meet applicable financial responsibility, character, general financial fitness, and criminal background standards
- Must meet ongoing regulatory requirements, including additional screening if necessary
- Must comply with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations
- Bilingual speaking proficiency in Vietnamese/English or Spanish/English is desired
Benefits
Comp & perks- Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
- Equal opportunity employment
- Medical accommodation support during the application or interview process