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Mortgage Retail Sales Consultant – SAFE
Wells Fargo. Solicit residential mortgages from various sources .
About the role
Key responsibilities & impact- Solicit residential mortgages from various sources
- Produce compliant, high-quality loans and provide excellent customer service
- Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
- Develop and maintain visibility for Wells Fargo Home Mortgage in the assigned market
- Stay informed about mortgage industry trends and developments
- Present recommendations for producing loans and exercise some independent judgment
- Understand and comply with Mortgage Retail Sales policies, procedures, and compliance requirements
- Understand real estate appraisals, title reports, and real estate transactions
- Receive customer applications, quote rates and points, and complete registration lock-in follow-up activities
- Analyze and offer mortgage loan products based on client needs
- Review low- to moderately complex financial and credit data and match customer needs with appropriate loan programs and risk levels
- Inform customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
- Maintain timely and proactive customer communication and high client satisfaction
- Pursue Wells Fargo training offerings to increase knowledge of products, policies, procedures, and underwriting requirements
Requirements
What you’ll need- 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, education
- SAFE registration at the time of employment
- Meet Consumer Financial Protection Bureau Loan Originator qualification requirements
- Meet applicable financial responsibility, character, general financial fitness, and criminal background standards
- Meet ongoing regulatory requirements, including additional screening if necessary
- Basic Microsoft Office skills
- Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- Knowledge and understanding of sales prospecting and generating referrals
- Experience developing and cultivating professional relationships
- Customer service experience
- Bilingual speaking proficiency in Chinese/English or Spanish/English (desired)
Benefits
Comp & perks- Equal opportunity employment
- Medical accommodation available during the application or interview process
- Drug-free workplace