Personal Banker

Wells Fargo

. Build lasting customer relationships through proactive conversations .

Posted 11/6/2026full-timeProsper • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building customer relationships and connecting clients with appropriate banking solutions while ensuring compliance with operational standards. Proficient in utilizing digital tools to enhance customer experience and support branch operations.

Highest-signal resume keywords

Customer Relationship ManagementCash HandlingDigital Tools ProficiencyCompliance AdherenceSAFE Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs AssessmentAccount Opening SupportService Request ManagementCredit Application ProcessingRisk IdentificationFinancial Services KnowledgeLoan Originator Compliance

Soft Skills

Proactive CommunicationCollaborationTrust BuildingInitiative

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Software

Certifications & Qualifications

SAFE Registration

Industry Keywords

Financial ServicesRegulatory ComplianceCustomer-Facing RoleBranch Operations

About the role

Key responsibilities & impact

Build lasting customer relationships through proactive conversations
Understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
Support new account openings, service requests, and credit applications
Perform cash handling and teller line activities while maintaining compliance and operational standards
Use and adopt digital tools and technologies to enhance the customer experience
Deliver accurate, compliant service within defined risk controls
Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
Flex between cash handling and customer banking activities to support branch operations

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Prior experience in financial services or a highly regulated, customer-facing role preferred
Experience building trust-based customer relationships preferred
Comfort initiating outreach through calls, emails, or other channels preferred
Comfort with digital tools and technology preferred
Ability to identify customer needs and connect them to appropriate solutions preferred
Proven ability to collaborate with teammates and partners preferred
Ability to follow policies and regulations while identifying and escalating risk concerns preferred
Ability to work a schedule that includes Saturdays
SAFE registration required at the time of employment; Wells Fargo initiates the process after the start date
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies
Must satisfy standards related to financial responsibility, character, fitness, and criminal background
This position is not eligible for Visa sponsorship

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs supporting work-life balance and well-being
Training and coaching
Career growth and mobility
Equal opportunity employment
Medical accommodation support
Drug-free workplace