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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building customer relationships and identifying needs to connect clients with appropriate banking solutions. Proficient in cash handling, transaction processing, and compliance within a regulated financial services environment.
Highest-signal resume keywords
Customer Relationship ManagementCash HandlingCompliance AdherenceDigital Tools ProficiencySAFE Registration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingAccount Opening SupportCredit Application ProcessingRisk Control ManagementCustomer Needs Identification
Soft Skills
Proactive CommunicationCollaborationTrust BuildingAdaptabilityInitiative
Tools & Technologies
Digital Banking ToolsCustomer Relationship Management Software
Certifications & Qualifications
SAFE Registration
Industry Keywords
Financial ServicesRegulated EnvironmentCustomer-Facing RoleOperational StandardsLoan Originator Compliance
About the role
Key responsibilities & impact- Build lasting customer relationships through proactive conversations
- Understand customer needs and connect them with banking products, services, and solutions
- Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
- Support new account openings, service requests, and credit applications
- Perform cash handling and teller line activities
- Process transactions accurately while maintaining compliance and operational standards
- Use digital tools and technologies to enhance the customer experience
- Deliver accurate, compliant service within defined risk controls
- Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
- Flex between cash handling and customer banking activities to support branch operations
Requirements
What you’ll need- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
- Prior experience in financial services or a highly regulated, customer-facing role preferred
- Experience building trust-based customer relationships preferred
- Comfort initiating outreach through calls, emails, or other channels preferred
- Comfort with digital tools and technology and ability to learn new systems preferred
- Ability to identify customer needs and connect them to appropriate solutions preferred
- Ability to collaborate with teammates and partners preferred
- Ability to follow policies and regulations and escalate risk concerns preferred
- Ability to work a schedule that includes Saturdays
- SAFE registration required at the time of employment; Wells Fargo initiates the process after start date
- Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies
- Must satisfy financial responsibility, character, fitness, criminal background, and ongoing screening requirements
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Work-life balance and well-being programs
- Training and coaching
- Career growth and mobility
- Community investment opportunities
- Employee assistance and accommodation support
- Drug-free workplace