Personal Banker

Wells Fargo

. Provide personalized banking support across multiple branch locations within an assigned geographic area .

Posted 11/4/2026full-timeSheboygan • Wisconsin • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and banking operations, with a strong focus on cash handling, compliance, and the use of digital tools to enhance customer experience. Proven ability to adapt to various branch environments while maintaining high service standards and driving branch growth.

Highest-signal resume keywords

Customer Relationship ManagementCash HandlingDigital Tools ProficiencyCompliance with Banking RegulationsBranch Operations Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingCustomer Banking ActivitiesAccount OpeningsService RequestsCredit ApplicationsTransaction ProcessingDiscovery-Driven ConversationsIdentifying Customer NeedsPromoting Banking SolutionsReferral Generation

Soft Skills

Building Trust-Based RelationshipsProactive CommunicationCollaboration with TeammatesAdaptability to New EnvironmentsInitiating Outreach

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Software

Certifications & Qualifications

SAFE RegistrationLoan Originator Certification

Industry Keywords

Financial ServicesRegulated Customer-Facing ExperienceWells Fargo PoliciesRisk ControlsCustomer Needs Assessment

About the role

Key responsibilities & impact

Provide personalized banking support across multiple branch locations within an assigned geographic area
Cover banker and teller absences and temporarily fill open positions as needed
Adapt to new branch environments, teams, and customer needs while maintaining service quality and bank standards
Build customer relationships through proactive conversations and outreach
Conduct discovery-driven conversations to understand customer needs
Connect customers with relevant banking products, services, solutions, and digital tools
Drive branch growth by identifying opportunities, promoting solutions, and making referrals
Support account openings, service requests, and credit applications
Perform cash handling and teller line activities and process transactions accurately
Use and adopt digital tools to enhance customer experience
Deliver accurate, compliant service within defined risk controls
Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
Support branch operations by flexing between cash handling and customer banking activities

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Ability to travel 100% of the time within assigned geography
Ability to commute to assigned branch location(s) for the duration of the assignment
Ability to work a schedule that includes Saturdays
SAFE registration required at the time of employment; Wells Fargo will initiate the process after start date
Loan Originators must meet LO/CFPB requirements
Must comply with Wells Fargo policies and standards related to financial responsibility, character, fitness, and criminal background
Credit report may be reviewed and additional ongoing screening may apply
Not eligible for Visa sponsorship
Ability to flex between cash handling and customer banking activities
Prior financial services or highly regulated customer-facing experience preferred
Experience building trust-based customer relationships preferred
Comfort initiating outreach through calls, emails, or other channels preferred
Comfort with digital tools and technology preferred
Ability to identify customer needs and connect them to appropriate solutions preferred
Ability to collaborate with teammates and partners preferred
Ability to follow policies and regulations and escalate risk concerns preferred

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Training and coaching
10% pay differential