Personal Banker, Bilingual

Wells Fargo

. Build lasting customer relationships through proactive conversations .

Posted 10/13/2026full-timeThe Colony • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer relationship management skills, with a focus on understanding customer needs and connecting them to relevant banking products and services. Proficient in cash handling, compliance, and utilizing digital tools to enhance customer experience.

Highest-signal resume keywords

Customer Relationship ManagementBilingual Proficiency in Spanish/EnglishSAFE RegistrationCash HandlingCompliance with Financial Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs AssessmentAccount Opening SupportCredit Application ProcessingTeller Line ActivitiesRisk Control Management

Soft Skills

Building Trust-Based RelationshipsInitiating Customer OutreachCollaboration with Teammates

Tools & Technologies

Digital Banking ToolsCustomer Experience Technologies

Certifications & Qualifications

SAFE Registration

Industry Keywords

Financial ServicesRegulated EnvironmentCustomer-Facing ExperienceLoan Originator Requirements

About the role

Key responsibilities & impact

Build lasting customer relationships through proactive conversations
Understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
Support new account openings, service requests, and credit applications
Perform cash handling and teller line activities while maintaining compliance and operational standards
Use digital tools and technologies to enhance customer experience
Deliver accurate, compliant service while exercising sound judgment within risk controls
Collaborate with branch teammates and coordinate handoffs to licensed bankers or specialists
Flex between cash handling and customer banking activities to support branch operations

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Bilingual speaking and listening proficiency in Spanish/English
Ability to work a schedule that includes Saturdays
Must take and pass required language assessment
SAFE registration required at the time of employment; Wells Fargo will initiate the process after start date
Loan Originators must meet LO/CFPB requirements
Compliance with Wells Fargo policies related to financial responsibility, character, fitness, and criminal background
Credit report may be reviewed and additional ongoing screening may apply
Position is not eligible for Visa sponsorship
Prior financial services or highly regulated, customer-facing experience preferred
Experience building trust-based customer relationships preferred
Comfort initiating customer outreach preferred
Comfort with digital tools and technology preferred
Ability to identify customer needs and connect them to appropriate solutions preferred
Ability to collaborate with teammates and partners preferred
Ability to follow policies and regulations and escalate risk concerns preferred

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs supporting work-life balance and well-being
Training and coaching
Career growth and mobility opportunities
Equal opportunity employment
Disability accommodations during recruitment
Drug-free workplace