Personal Banker, Bilingual Spanish

Wells Fargo

. Build lasting customer relationships through proactive, meaningful conversations .

Posted 10/5/2026full-timeRaleigh • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer relationship management skills by effectively understanding and addressing customer needs while promoting relevant banking products and services. Proficient in cash handling, teller activities, and compliance with financial regulations.

Highest-signal resume keywords

Customer Relationship ManagementBilingual Proficiency in Spanish/EnglishCash Handling and Teller ActivitiesSAFE RegistrationDigital Tools and Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs AssessmentAccount OpeningsService RequestsCredit ApplicationsTransaction ProcessingRisk IdentificationCompliance AdherenceLoan Originator RequirementsFinancial ResponsibilityEscalation of Risk Concerns

Soft Skills

Proactive CommunicationCollaborationFlexibilityProblem SolvingCustomer Service Orientation

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Software

Certifications & Qualifications

SAFE Registration

Industry Keywords

Banking ProductsBranch OperationsFinancial ComplianceRisk ControlsWells Fargo Policies

About the role

Key responsibilities & impact

Build lasting customer relationships through proactive, meaningful conversations
Understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
Support everyday banking needs, including new account openings, service requests, and credit applications
Perform cash handling and teller line activities while accurately processing transactions and maintaining compliance
Use and adopt digital tools and technologies to enhance the customer experience
Deliver accurate, compliant service within defined risk controls
Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
Flex between cash handling and customer banking activities to support branch operations
Manage account openings and ongoing account support

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Bilingual speaking and listening proficiency in Spanish/English
Ability to work a schedule that includes Saturdays
Must take and pass required language assessment
SAFE registration required at the time of employment; Wells Fargo initiates the process after the start date
Loan Originators must meet LO/CFPB requirements
Must comply with Wells Fargo policies and standards related to financial responsibility, character, fitness, and criminal background
Credit report may be reviewed and additional ongoing screening may apply
Position is not eligible for Visa sponsorship
Ability to follow policies and regulations and identify and escalate risk concerns
Ability to use digital tools and technologies
Ability to support cash handling, teller activities, account openings, service requests, and credit applications

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to support work-life balance and well-being
Training and coaching
Career growth and mobility
Equal opportunity employment
Medical accommodation support during recruitment/interviews