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Personal Banker, Bilingual Spanish
Wells Fargo. Build lasting customer relationships through proactive, meaningful conversations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management skills through proactive communication and discovery-driven conversations, while effectively supporting banking operations and adhering to compliance standards. Bilingual proficiency in Spanish and English enhances customer engagement and service delivery.
Highest-signal resume keywords
Customer Relationship ManagementBilingual Proficiency in Spanish/EnglishCash HandlingSAFE RegistrationLoan Originator Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer InteractionNew Account OpeningsService RequestsCredit ApplicationsTransaction Processing
Soft Skills
Proactive CommunicationCollaborationProblem Solving
Tools & Technologies
Digital Banking Tools
Certifications & Qualifications
SAFE Registration
Industry Keywords
Branch OperationsFinancial ResponsibilityCompliance StandardsRisk Controls
About the role
Key responsibilities & impact- Build lasting customer relationships through proactive, meaningful conversations
- Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
- Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
- Support everyday banking needs, including new account openings, service requests, and credit applications
- Perform cash handling and teller line activities while accurately processing transactions
- Use and adopt digital tools and technologies to enhance the customer experience
- Deliver accurate, compliant service within defined risk controls
- Collaborate with branch teammates to coordinate handoffs to licensed bankers or specialists
- Support branch operations by flexing between cash handling and customer banking activities
Requirements
What you’ll need- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
- Bilingual speaking and listening proficiency in Spanish/English
- Ability to work a schedule that will include Saturdays
- Must take and pass required language assessment
- SAFE registration is required at the time of employment
- Loan Originators must meet LO/CFPB requirements
- Must comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Robust benefits
- Work-life balance and well-being programs
- Training and coaching
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities