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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in residential mortgage banking, including compliance with industry regulations and effective customer relationship management. Proficient in analyzing client needs and providing tailored mortgage solutions while maintaining high levels of customer satisfaction.
Highest-signal resume keywords
Private Mortgage Banking Sales ExperienceCustomer Service ExperienceMortgage Industry ExperienceSAFE RegistrationSales Prospecting and Generating Referrals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Residential Mortgage FundingsUnderstanding of Real Estate AppraisalsFinancial and Credit Data AnalysisLoan Procedures KnowledgeQuoting Rates and Points
Soft Skills
Excellent Verbal Communication SkillsExcellent Written Communication SkillsInterpersonal Communication Skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
SAFE RegistrationConsumer Financial Protection Bureau Loan Originator Qualification
Industry Keywords
Jumbo LoansAffluent BorrowersReal Estate TransactionsCompliance RequirementsLoan-Generation Practices
About the role
Key responsibilities & impact- Solicit residential mortgages from various sources
- Produce compliant, high-quality jumbo loans and provide excellent customer service
- Build relationships with affluent borrowers, realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
- Maintain visibility for Wells Fargo Home Mortgage in the assigned marketplace
- Stay informed of mortgage industry trends and developments
- Present recommendations for producing loans and exercise independent judgment within policies, procedures, compliance requirements, and loan-generation practices
- Understand real estate appraisals, title reports, and real estate transactions
- Receive customer applications, quote rates and points, and complete registration lock-in follow-up activities
- Analyze client needs and offer appropriate mortgage loan products
- Review low-to-moderately complex financial and credit data and match customers with suitable loan programs and risk levels
- Explain Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
- Maintain client satisfaction and quality through timely, proactive customer communication
- Pursue Wells Fargo training to increase knowledge of products, policies, procedures, and underwriting requirements
Requirements
What you’ll need- 2+ years of Private Mortgage Banking Sales experience, or equivalent demonstrated through work experience, training, military experience, or education
- Basic Microsoft Office skills
- Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- Knowledge and understanding of sales prospecting and generating referrals
- Customer service experience
- Experience working with high net-worth clients
- SAFE registration at the time of employment
- Meet Consumer Financial Protection Bureau Loan Originator qualification requirements
- Meet applicable financial responsibility, character, general financial fitness, and criminal background standards
- Meet ongoing regulatory requirements, including additional screening if necessary
- Completion of formal position-specific training programs
- Reliable transportation
- Ability to work nights, weekends, and/or holidays as needed or scheduled
Benefits
Comp & perks- Wells Fargo training offerings
- Formal position-specific training programs
- Equal opportunity employment
- Medical accommodation support during recruitment or interviews
- Drug-free workplace