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Relationship Banker
Wells Fargo. Acquire, manage, and grow a portfolio of consumer and business customer relationships .
Posted 11/10/2026full-timeEgg Harbor Township • New Jersey • United StatesJuniorMid-Level💰 $25 - $38 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management, tailored banking strategies, and compliance with financial regulations. Proficient in driving customer engagement and retention through effective communication and collaboration with financial professionals.
Highest-signal resume keywords
Customer Service ExperienceRelationship BuildingFINRA Series 6FINRA Series 63SAFE Registration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Needs AssessmentIssue ResolutionDigital Banking EducationAccount Inquiry ResolutionDocumentation Accuracy
Soft Skills
Collaborative WorkEffective CommunicationSound Judgment
Tools & Technologies
Mobile Banking PlatformsSelf-Service Banking Tools
Certifications & Qualifications
Securities Industry Essentials (SIE)State Insurance LicenseFINRA Series 65
Industry Keywords
Consumer BankingBusiness BankingLendingInvestmentsRisk Management
About the role
Key responsibilities & impact- Acquire, manage, and grow a portfolio of consumer and business customer relationships
- Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
- Drive retention and balanced growth across deposits, lending, and investments
- Coordinate warm introductions and partner with Wealth, Home Lending, and Business Banking professionals
- Convert qualified opportunities into closed outcomes
- Educate customers on self-service and mobile banking options to promote digital adoption
- Resolve account inquiries and service requests within authorized limits
- Document actions and set follow-up plans
- Demonstrate risk excellence through accurate documentation, sound judgment, timely escalation, and adherence to policies and regulations
- Work collaboratively in a branch environment
- Complete licensing and SAFE requirements; transition from the temporary Relationship Banker LP role to Relationship Banker (SAFE) upon successful completion
Requirements
What you’ll need- 2+ years of customer service experience, or equivalent demonstrated through work experience, training, military experience, or education
- 1+ year of assessing and meeting customer needs or helping with issue resolution
- 1+ year of building and maintaining effective relationships with customers and partners
- Ability to work a schedule that includes most Saturdays
- FINRA Series 6 and Series 63, or FINRA-recognized equivalents, active or completed within a designated timeframe
- Securities Industry Essentials (SIE) exam required for FINRA qualification exams earned after September 30, 2018
- State Insurance license(s), active or completed within a designated timeframe
- FINRA Series 65 or equivalent required within a specified period for applicable states
- Required FINRA licenses must be obtained and maintained for continued employment
- Enhanced financial fitness and criminal background standards
- SAFE registration required at the time of employment
- Loan Originators must meet LO/CFPB requirements and Wells Fargo policies
- This position is not eligible for Visa sponsorship
- Credit report may be reviewed and additional ongoing screening may apply
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available
- Ongoing coaching