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Relationship Banker
Wells Fargo. Acquire, manage, and grow a portfolio of consumer and business customer relationships .
Posted 10/15/2026full-timeRichmond • Virginia • United StatesJuniorMid-Level💰 $24 - $35 per hourWebsite
About the role
Key responsibilities & impact- Acquire, manage, and grow a portfolio of consumer and business customer relationships
- Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
- Drive balanced growth across deposits, lending, and investments
- Coordinate warm introductions and partner with Wealth, Home Lending, and Business Banking colleagues
- Champion digital adoption by educating customers on self-service and mobile banking options
- Resolve account inquiries and service requests within authorized limits
- Document actions and set follow-up plans
- Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations
- Temporarily serve in the Relationship Banker LP role until licensing and SAFE requirements are completed, then transition to Relationship Banker (SAFE)
Requirements
What you’ll need- 2+ years of customer service experience, or equivalent demonstrated through work experience, training, military experience, or education
- 1+ year of assessing and meeting the needs of customers or helping with issue resolution
- 1+ year of building and maintaining effective relationships with customers and partners
- Ability to work a schedule that will include most Saturdays
- FINRA Series 6 and Series 63 (or recognized equivalents) and State Insurance license(s), active or completed within a designated timeframe
- Securities Industry Essentials (SIE) exam required for FINRA qualifications earned after Sept. 30, 2018
- FINRA Series 65 (or equivalent) required within a specified period for hires in applicable states, including Virginia
- Required FINRA licenses must be obtained and maintained for continued employment
- Enhanced financial fitness and criminal background standards
- SAFE registration required at the time of employment
- Must meet LO/CFPB requirements and Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available