Roving Personal Banker

Wells Fargo

. Provide personalized banking support across multiple branch locations within an assigned geographic area .

Posted 10/30/2026full-timeBaltimore • Maryland • United StatesJunior💰 $21 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing personalized banking support, building customer relationships, and utilizing digital tools to enhance customer experiences. Proficient in cash handling, compliance, and identifying customer needs to connect them with appropriate banking solutions.

Highest-signal resume keywords

Bilingual Proficiency In Spanish/EnglishCustomer Relationship BuildingCash Handling ExperienceFinancial Services ExperienceSAFE Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs IdentificationTransaction ProcessingAccount Opening SupportCredit Application ProcessingCompliance Adherence

Soft Skills

Active ListeningProactive CommunicationCollaborationJudgment Under Risk ControlsAdaptability

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Systems

Certifications & Qualifications

SAFE Registration

Industry Keywords

Financial ServicesRegulated Customer-Facing RoleBanking ProductsOperational StandardsRisk Management

About the role

Key responsibilities & impact

Provide personalized banking support across multiple branch locations within an assigned geographic area
Cover banker and teller absences and temporarily fill open positions as needed
Adapt to new branch environments, teams, and customer needs
Build customer relationships through proactive conversations and outreach
Understand customer needs and connect them with relevant banking products, services, and solutions
Identify opportunities, promote solutions, and make referrals to meet customer and business goals
Support account openings, service requests, and credit applications
Perform cash handling and teller line activities
Process transactions accurately while maintaining compliance and operational standards
Use digital tools and technologies to enhance the customer experience
Exercise sound judgment within defined risk controls
Coordinate handoffs to licensed bankers and other specialists
Commute to assigned branch locations for the duration of assignments
Flex between cash handling and customer banking activities

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English
Prior experience in financial services or a highly regulated customer-facing role
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
Comfort initiating outreach through calls, emails, or other channels
Comfort with digital tools and technology and ability to learn new systems
Ability to identify customer needs and connect them to appropriate solutions
Ability to collaborate with teammates and partners
Ability to follow policies and regulations while identifying and escalating risk concerns
Ability to travel 100% of the time within assigned geography
Ability to work a schedule that will include Saturdays
Must take and pass required language assessment
SAFE registration required at the time of employment; Wells Fargo will initiate the process after start date
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
This position is not eligible for Visa sponsorship

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
10% pay differential eligibility
Training and coaching
Incentive opportunities