Roving Personal Banker, Bilingual

Wells Fargo

. Provide personalized banking support across multiple branch locations within an assigned geographic area .

Posted 10/14/2026full-timeNewark • New Jersey • United StatesJunior💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and personalized banking support, with a strong ability to adapt to various branch environments and utilize digital tools to enhance customer experience. Proficient in cash handling, compliance, and operational standards while effectively collaborating with team members to meet customer needs.

Highest-signal resume keywords

Customer Relationship ManagementBilingual Proficiency in Spanish/EnglishSAFE RegistrationCash HandlingFinancial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer InteractionTransaction ProcessingAccount Opening SupportCredit Application ProcessingCompliance Adherence

Soft Skills

Building Trust-Based RelationshipsEffective CommunicationAdaptabilityCollaborationProactive Outreach

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Software

Certifications & Qualifications

SAFE Registration

Industry Keywords

Financial ServicesRegulated Customer-Facing ExperienceLoan Originator RequirementsRisk Control Compliance

About the role

Key responsibilities & impact

Provide personalized banking support across multiple branch locations within an assigned geographic area
Cover banker and teller absences and temporarily fill open positions as needed
Adapt to new branch environments, teams, and customer needs
Build customer relationships through proactive conversations and outreach
Lead discovery-driven conversations to understand customer needs
Connect customers with relevant banking products, services, and solutions
Identify opportunities, promote solutions, and make referrals to meet customer and business goals
Support account openings, service requests, and credit applications
Perform cash handling and teller line activities
Process transactions accurately while maintaining compliance and operational standards
Use digital tools and technologies to enhance customer experience
Deliver accurate, compliant service within defined risk controls
Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
Flex between cash handling and customer banking activities to support branch operations

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Bilingual speaking and listening proficiency in Spanish/English
Ability to travel 100% of the time within assigned geography
Ability to commute to assigned branch location(s) for the duration of the assignment
Must take and pass required language assessment
Ability to work a schedule that will include Saturdays
SAFE registration required at the time of employment
Loan Originators must meet LO/CFPB requirements
Must comply with Wells Fargo policies related to financial responsibility, character, fitness, and criminal background
Credit report may be reviewed and additional ongoing screening may apply
Position is not eligible for Visa sponsorship
Prior financial services or highly regulated customer-facing experience preferred
Experience building trust-based customer relationships preferred
Comfort initiating outreach through calls, emails, or other channels preferred
Comfort with digital tools and technology preferred
Ability to identify customer needs and connect them to appropriate solutions preferred
Ability to collaborate with teammates and partners preferred
Ability to follow policies and regulations and escalate risk concerns preferred

Benefits

Comp & perks

10% pay differential
Incentive opportunities
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Training and coaching
Work-life balance and well-being programs