Senior Administrative Assistant

Wells Fargo

. Support the performance of less experienced Administrative Assistance staff and the overall effectiveness of the team .

Posted 10/7/2026full-timePhoenix • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities with expertise in managing complex tasks, providing customer service, and ensuring adherence to policies and procedures. Proficient in Microsoft Office and skilled in drafting and proofreading documents while maintaining confidentiality.

Highest-signal resume keywords

Administrative Support ExperienceFinancial Services Industry ExperienceAdvanced Microsoft Office SkillsCustomer Service SkillsLeadership in Process Efficiencies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Report PreparationGeneral Ledger ManagementExpense Account BalancingEvent SchedulingLogistics ManagementOn-boarding New HiresDocument DraftingProofreadingCalendar ManagementPolicy Adherence

Soft Skills

Proactive AdaptabilityStrong Communication SkillsTeam CollaborationCustomer Service OrientationAbility to Work Under Pressure

Industry Keywords

Administrative ProceduresConfidential Material HandlingBusiness OperationsInternal PresentationsDynamic Environment

About the role

Key responsibilities & impact

Support the performance of less experienced Administrative Assistance staff and the overall effectiveness of the team
Compile information, prepare moderately complex reports, and balance routine general ledger lines or expense accounts
Perform complex administrative, transactional, operational, and customer support tasks
Provide professional administrative support, including planning meetings, tracking deliverables, and pulling routine reports
Selectively refer callers and answer questions regarding business unit policies and procedures
Provide subject matter expertise and interpret administrative procedures for less experienced staff
Provide administrative supervision and support to managers in reporting and customer or business documentation
Interact with the Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
Support experienced leaders with daily administrative tasks and interact with experienced leaders across the organization

Requirements

What you’ll need

2+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of: work experience, training, military experience, education
Experience within the Financial Services Industry
Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly
Experience with on-boarding new hires
Ability to manage logistics for offsites and/or business operations related events
Ability to follow policies, procedures, and regulations
Ability to handle confidential material in a professional manner
Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
High level of motivation, demonstrated ability to be proactive and adaptable to change; leads self and others through change
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to provide strong customer service while actively listening and responding in an appropriate manner
Ability to work effectively, as well as independently, in a team environment
Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
Excellent verbal, written, and interpersonal communication skills
Must not require visa sponsorship

Benefits

Comp & perks

Hybrid work schedule
Equal opportunity employment
Medical accommodation available during the application or interview process
Drug-free workplace