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Senior Lead Digital Product Manager – Business Banking, Merchant Services
Wells Fargo. Drive the vision, strategy, and execution of sales and servicing capabilities supporting frontline Business Bankers and Business Relationship Managers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in digital product management, particularly within Business Banking and Financial Services, with a strong focus on Salesforce technologies and Agile methodologies. Capable of driving product strategy, managing complex digital platforms, and delivering innovative solutions that meet business needs.
Highest-signal resume keywords
Digital Product ManagementSalesforce Product SupportAgile and Scrum ExperienceProduct Roadmap ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementSalesforce TechnologiesAgile MethodologiesProduct Roadmap ManagementMicro Front End ArchitectureCustomer Journey MappingAnalytics and Customer InsightsProduct Backlog ManagementComplex Enterprise SolutionsDigital Transformation Initiatives
Soft Skills
Executive CommunicationStakeholder EngagementStrategic ThinkingGuidance and MentorshipProblem Solving
Tools & Technologies
Salesforce Financial Services CloudSales CloudService CloudAgile ToolsDigital Platforms
Certifications & Qualifications
SAFe AgileScrum Product OwnerAgile Product Management
Industry Keywords
Business BankingCommercial BankingFinancial ServicesDigital CapabilitiesEnterprise Governance
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Drive the vision, strategy, and execution of sales and servicing capabilities supporting frontline Business Bankers and Business Relationship Managers
- Serve as product leader for critical platforms leveraging Salesforce technologies, Micro Front End architecture, and enterprise digital capabilities
- Partner with business leaders, technology teams, Agile practitioners, architects, and stakeholders to define product roadmaps
- Drive product delivery and ensure solutions meet the evolving needs of Business Banking teams
- Act as a trusted advisor to senior leadership, shaping product strategies, roadmaps, and priorities for complex digital capabilities supporting Business and Merchant Services
- Lead strategy and resolution of highly complex and unique enterprise challenges
- Deliver long-term, large-scale solutions requiring vision, creativity, innovation, advanced analytical and inductive thinking
- Coordinate complex activities and provide guidance to others
- Provide vision, direction, and expertise to senior leadership on innovative digital business plans, programs, and initiatives
- Strategically engage with professionals and managers across the enterprise
- Serve as an expert advisor to leadership
- Support applicable risk, compliance, governance, monitoring, identification, escalation, and remediation activities
Requirements
What you’ll need- 7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education
- 5+ years of experience managing complex enterprise digital products or platforms
- 4+ years of experience working in Agile and Scrum delivery environments
- 3+ years of experience supporting Salesforce products, capabilities, or platform integrations
- 3+ years of experience managing product roadmaps, product backlogs, and prioritization activities
- 3+ years of experience working with cross-functional technology teams, including engineering, architecture, UX, and operations
- This position is not eligible for Visa sponsorship
- Must be willing to work in office 3 days a week
- Ability to travel up to 10% of the time
- Desired: Experience within Business Banking, Commercial Banking, or Financial Services
- Desired: Familiarity with Salesforce Financial Services Cloud (FSC), Sales Cloud, or Service Cloud
- Desired: Experience supporting Micro Front End (MFE) architectures and modern digital platforms
- Desired: Experience leading large-scale digital transformation or modernization initiatives
- Desired: Strong understanding of customer journey mapping and banker workflow optimization
- Desired: Experience leveraging analytics and customer insights to inform product strategy
- Desired: SAFe Agile, Scrum Product Owner, or Agile Product Management certifications
- Desired: Strong stakeholder management and executive communication skills
- Desired: Experience presenting recommendations and influencing senior leaders and executive stakeholders
Benefits
Comp & perks- Hybrid work model
- Opportunity to work with Salesforce technologies, Micro Front End architecture, and enterprise digital capabilities
- Opportunity to lead large-scale digital transformation and modernization initiatives
- Opportunity to engage with senior leadership and influence enterprise product strategy
- Equal opportunity employment
- Medical accommodation support during recruitment
- Drug-free workplace