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Senior Lead Digital Product Manager – CBL Deposit Payments
Wells Fargo. Drive all CBL Deposit Payment roadmaps and strategies across impacted channels and groups with a customer-first focus .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in digital product management within the financial services sector, focusing on Consumer and Business Deposit products. Proven ability to lead cross-functional teams, ensure compliance with regulations, and optimize customer experiences while managing stakeholder engagement.
Highest-signal resume keywords
Digital Product ManagementCompliance Requirements (Reg-E, UDAP)Fraud Prevention StrategiesAgile MethodologiesFinancial Services Experience (Retail Banking)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consumer Deposit ProductsBusiness Deposit ProductsPayment Products (Zelle, Debit Card, ACH, Wire, Check, Instant Payments, Cash)Value-Based AnalysisChange ManagementAnalytical SkillsPresentation SkillsStrategic StorytellingContinuous ImprovementHigh Attention to Detail
Soft Skills
CollaborationInfluencing StakeholdersOrganizationTime ManagementCommunication Skills
Industry Keywords
Financial ServicesRetail BankingPayment StrategyRisk ManagementCustomer ExperienceStakeholder EngagementCross-Functional TeamsBig Room PlanningOperational EfficiencyFraud and Scam Loss Reduction
About the role
Key responsibilities & impact- Drive all CBL Deposit Payment roadmaps and strategies across impacted channels and groups with a customer-first focus
- Manage engagement with internal stakeholders across Technology, Digital, Operations, Government Relations, Payment Strategy, Independent Risk Management, and Legal
- Manage engagement with external stakeholders including partner banks, financial services partners, the Trades, and key vendors
- Lead cross-functional teams with payment partners to deliver product strategies and enhancements across channels and products
- Align work to the CBL strategic plan and participate in big room planning efforts
- Identify opportunities to work more efficiently
- Prioritize work to maximize customer experience and business impact
- Ensure compliance with internal policies and regulations
- Collaborate with and influence stakeholders from junior individuals to senior leaders
- Conduct value-based analysis to optimize revenue and customer experiences while reducing fraud and scam losses
- Maintain a daily pulse on change management and ensure business outcomes are delivered
- Continuously prioritize high-impact work, resolve development issues, and drive continuous improvement and business results
Requirements
What you’ll need- 7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education
- Background and experience with all Consumer and Business Deposit products
- Deep understanding of fraud and scams and strategies to protect customers and the financial industry
- Strong understanding of compliance requirements related to payment products, such as Reg-E and UDAP
- Experience working across payment industry partners and products including Zelle, Debit Card, ACH, Wire, Check, Instant Payments, and Cash
- Experience in agile environments delivered by numerous partner organizations
- Financial services experience specifically in retail banking
- Expert verbal, written, and presentation skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to communicate, create, and deliver dynamic presentations to all organizational levels
- Ability to create clear and compelling presentations with exceptional strategic storytelling skills
- Exceptional organization, coordination, and time management skills
- Willingness to work on-site at a stated location
- Ability to travel up to 25% of the time
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available