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Wells Fargo

Senior Lead Tech Business Systems Consultant – Infrastructure

Wells Fargo

. Drive execution of strategic technology initiatives and organizational priorities across Infrastructure, Operations & Reliability (IOR) .

Posted 9/21/2026full-timeUnited StatesSenior💰 $139,000 - $239,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving strategic technology initiatives and organizational transformation, with a strong focus on operational performance, service reliability, and governance. Proficient in leveraging data-driven insights and fostering collaboration across cross-functional teams to achieve business objectives.

Highest-signal resume keywords
Business Systems Data ExperienceInfrastructure Operations SupportCross-Functional Initiative LeadershipAgile Methodologies KnowledgeExecutive Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Systems DesignOperational Performance AnalysisRisk ManagementProcess ImprovementData AnalysisAutomation InitiativesAI-Enabled OperationsPerformance Metrics DevelopmentGovernance Routines EstablishmentTechnology Delivery Methodologies
Soft Skills
Influencing SkillsNegotiation SkillsStakeholder ManagementAccountabilityCollaboration
Tools & Technologies
Power BITableauExcelSharePointPowerPointServiceNowJira
Industry Keywords
InfrastructureOperationsReliabilityTechnology ControlRegulatory ComplianceAudit ProcessesContinuous ImprovementOperational ExcellenceProduction ServicesIT Service Operations

Tech Stack

Tools & technologies
ServiceNowTableau

About the role

Key responsibilities & impact
  • Drive execution of strategic technology initiatives and organizational priorities across Infrastructure, Operations & Reliability (IOR)
  • Lead large-scale, cross-functional efforts that improve operational performance, service reliability, and organizational effectiveness
  • Establish governance routines, performance metrics, and reporting for initiatives, risks, dependencies, and outcomes
  • Deliver data-driven insights and recommendations through analysis of operational, workforce, financial, and technology performance trends
  • Coordinate execution across engineering, operations, reliability, observability, service management, and support teams
  • Identify operational risks, process gaps, and improvement opportunities, and drive remediation through completion
  • Develop executive presentations, strategic communications, business reviews, and leadership materials
  • Partner across technology, risk, finance, human resources, and control functions to drive alignment and execution
  • Support transformation initiatives including automation, AI-enabled operations, platform modernization, and continuous improvement
  • Influence decisions and build consensus among senior leaders and stakeholders
  • Foster accountability, operational excellence, and continuous improvement while ensuring adherence to regulatory, risk, and control requirements

Requirements

What you’ll need
  • 7+ years of Business Systems Data and Business Systems Design experience, or equivalent demonstrated through work experience, training, military experience, or education
  • 4+ years of experience working within or supporting an infrastructure organization
  • 3+ years of experience leading large-scale, cross-functional initiatives
  • Experience supporting Infrastructure, Operations & Reliability (IOR), Production Services, IT Service Operations, CTO Platform, SRE, Observability, or Technology Control organizations
  • Knowledge of Agile, product management, portfolio governance, and technology delivery methodologies
  • Experience with Power BI, Tableau, Excel, SharePoint, PowerPoint, ServiceNow, Jira, or related technology management tools
  • Familiarity with technology risk, control, audit, and regulatory compliance processes
  • Experience driving organizational transformation, automation, AI-enabled operations, or operational excellence initiatives
  • Proven ability to influence, negotiate, and drive outcomes across highly matrixed organizations
  • Strong executive communication and stakeholder management skills
  • This position does not offer visa sponsorship

Benefits

Comp & perks
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Incentive opportunities may be available