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Senior Marketing Consultant
Wells Fargo. Lead planning, development, and delivery of customer-focused Home Lending website experiences, content, and digital enhancements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading customer-focused digital marketing initiatives, optimizing website experiences, and ensuring compliance with regulatory standards. Proficient in analyzing customer data and trends to enhance engagement and conversion rates.
Highest-signal resume keywords
Digital Marketing ExperienceWebsite ManagementSEO and Conversion OptimizationProject and Process ManagementAdobe Analytics or GA4
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital PlatformsContent StrategyUX DesignCustomer EngagementBusiness Requirements DevelopmentWebsite Performance AnalysisProcess ImprovementDigital Content Lifecycle ManagementADA Accessibility StandardsRegulatory Compliance
Soft Skills
Strong Written CommunicationVerbal CommunicationInfluencing Senior LeadersMentoringCollaboration
Industry Keywords
MortgageFinancial ServicesBankingRegulated IndustryMarketing PoliciesPrivacy RegulationsRisk ManagementCustomer ProfilesSales AnalysisCustomer Retention
About the role
Key responsibilities & impact- Lead planning, development, and delivery of customer-focused Home Lending website experiences, content, and digital enhancements
- Execute and evolve Wells Fargo Home Lending digital experiences
- Lead and participate in complex, cross-functional marketing initiatives with broad impact
- Support large-scale marketing planning
- Analyze customer retention, customer profiles, sales, and profitability
- Evaluate complex business, operational, and technical challenges
- Make decisions involving marketing policies, procedures, and compliance requirements
- Analyze trends for adherence to legal, compliance, privacy regulations, and marketing policies
- Collaborate with Product, Compliance, Marketing, Legal, Risk, Technology, Design, peers, managers, vendors, and cross-functional resources
- Lead projects or teams and serve as a peer mentor
- Optimize customer journeys and drive engagement and conversion
Requirements
What you’ll need- 4+ years of Marketing, Digital Marketing, Digital Platforms (i.e. Mobile or Social Media) experience, or equivalent demonstrated through work experience, training, military experience, or education
- 4+ years of marketing, website management, or digital customer experience
- 4+ years of Mortgage, financial services, banking, or other regulated industry experience preferred
- Experience with SEO, conversion optimization, content strategy, UX, and customer engagement
- Experience leading cross-functional initiatives involving Marketing, Product, Technology, Compliance, Legal, Risk, and Design teams
- Strong project and process management skills
- Experience developing business requirements and implementation documentation for website enhancements
- Experience analyzing website performance, customer behavior, and digital metrics using Adobe Analytics, GA4, or similar platforms
- Experience translating business objectives into customer-focused digital experiences
- Knowledge of ADA accessibility standards, SEO, and GEO best practices
- Experience supporting regulatory, disclosure, legal, compliance, or risk review processes within a regulated industry preferred
- Strong written and verbal communication skills, including presenting recommendations and influencing senior leaders
- Proven ability to identify process improvement and operational efficiency opportunities
- Experience managing end-to-end digital content lifecycle processes
- Ability to use customer insights and data to prioritize digital enhancements and influence roadmap development
- Demonstrated success leading website modernization, conversion optimization, personalization, or customer experience initiatives
- Experience balancing business objectives, customer needs, and risk/compliance requirements within digital channels
- Must be able to work on-site at a posted location
- Must be able to work a hybrid schedule
- Must reside within a commutable distance of one posted work location
- Visa sponsorship is not available
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available