Senior Product Manager – Operations Modernization

Wells Fargo

. Partner with the Product Manager to translate product direction, priorities, customer needs, risk requirements, and technology standards into executable Scrum team work .

Posted 9/21/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile methodologies, particularly Scrum, with a strong ability to translate complex operational and technical concepts into clear product requirements and measurable business outcomes. Proficient in managing product backlogs, user stories, and acceptance criteria while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Agile FrameworksProduct Backlog ManagementUser Story CreationArtificial Intelligence ExperienceJira and Confluence Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementScrumKanbanSAFeWorkflow AnalysisFeature DefinitionAcceptance Criteria DevelopmentData IntegrationProcess DiscoveryRisk Management

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsFacilitation SkillsPresentation Skills

Tools & Technologies

JiraConfluenceAzure DevOpsAutomation ToolsIntelligent Workflow Platforms

Certifications & Qualifications

Certified Scrum Product OwnerSAFe Product Owner/Product Manager

Industry Keywords

Financial ServicesRegulated IndustriesEnterprise Technology ModernizationCase ManagementDigital Fulfillment

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Partner with the Product Manager to translate product direction, priorities, customer needs, risk requirements, and technology standards into executable Scrum team work
Own and maintain the Scrum team's prioritized, refined, dependency-aware backlog
Translate business, operational, customer, risk, and technical needs into features, user stories, acceptance criteria, and product requirements
Provide requirement clarification and make day-to-day scope, sequencing, and tradeoff decisions
Collaborate with engineering, architecture, design, data, operations, risk, compliance, and control partners
Drive discovery by documenting current processes, pain points, controls, business rules, data needs, integration requirements, and future-state opportunities
Lead backlog refinement, sprint planning, daily collaboration, sprint reviews, retrospectives, product reviews, and quarterly or increment planning
Translate roadmap priorities into sequenced team-level features and delivery plans; communicate milestones, dependencies, risks, and tradeoffs
Define use cases, expected outcomes, success measures, and business value with stakeholders and subject matter experts
Use operational, customer, performance, and financial data to identify opportunities, test assumptions, prioritize work, and validate delivered value
Review completed functionality against acceptance criteria and accept or reject work on behalf of the product team
Identify opportunities to simplify workflows, reduce manual work, improve straight-through processing, and enable digital fulfillment through automation and AI-enabled solutions
Track feature progress, dependencies, delivery risks, and blockers; coordinate follow-up and escalate barriers
Coordinate testing, business validation, release readiness, implementation, operational readiness, adoption, and post-launch measurement
Ensure AI-enabled and other delivered solutions meet policy, regulatory, privacy, security, accessibility, and risk management requirements
Support capability migration and legacy retirement activities, including coexistence, data retention, read-only access, dependencies, and operational handoffs
Build working relationships across Scrum and partner groups, communicate status and decisions, and resolve delivery issues
Promote consistent backlog, documentation, testing, and product delivery practices

Requirements

What you’ll need

4+ years of Product Management experience, product development experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years' experience working within Agile frameworks including Scrum, Kanban, or SAFe
2+ years' experience creating and managing product backlogs, user stories, and business requirements
Experience using artificial intelligence, generative AI, or intelligent automation tools
Experience supporting products, platforms, or business and technology modernization initiatives within an Agile delivery team
Experience creating and managing team backlogs, features, user stories, business requirements, and acceptance criteria
Experience applying Agile delivery practices within a cross-functional team
Ability to translate complex operational and technical concepts into clear product requirements and measurable business outcomes
Experience supporting process discovery, workflow analysis, future-state design, or capability assessment
Experience partnering with product, operations, engineering, architecture, data, risk, compliance, and control teams
Experience with servicing operations, financial services, regulated industries, case management, workflow platforms, or enterprise technology modernization
Strong analytical and problem-solving skills
Ability to manage competing priorities, dependencies, and risks within a Scrum team
Excellent written, verbal, facilitation, and presentation skills
Experience using Jira, Confluence, Azure DevOps, or similar product and Agile delivery tools
Familiarity with APIs, modular services, cloud platforms, automation, intelligent workflow, data integration, or modern software delivery practices
Product Owner or Agile certification such as Certified Scrum Product Owner or SAFe Product Owner/Product Manager
Ability to travel up to 10% of the time
This position is not eligible for visa sponsorship

Benefits

Comp & perks

Hybrid work schedule
Up to 10% travel opportunity
Equal opportunity employment
Medical accommodation support during recruitment
Drug-free workplace