Senior Special Needs Trust Officer

Wells Fargo

. Administer Special Needs Trusts for beneficiaries with varying degrees of disability and/or incapacity .

Posted 10/2/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Special Needs Trusts while ensuring compliance with Medicaid, Medicare, and Social Security regulations. Possesses strong organizational, communication, and leadership skills to effectively collaborate with diverse stakeholders and deliver high-quality client experiences.

Highest-signal resume keywords

Special Needs Trust AdministrationFiduciary Products ExperienceKnowledge of Medicaid/MedicareJ.D. and/or CTFA CertificationConflict Resolution Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Trust AdministrationLegal Document InterpretationTrust Agreement ReviewAccount MaintenanceKYC RequirementsRisk ManagementProcess ImprovementFiduciary PrinciplesPrudent Investing StandardsAccount Opening and Closing

Soft Skills

Organizational SkillsTeam CollaborationCommunication SkillsLeadership SkillsSolutions-Oriented Mindset

Tools & Technologies

Microsoft Office

Certifications & Qualifications

J.D.CTFA

Industry Keywords

Special Needs TrustsSocial Security RegulationsMedicaid RegulationsFiduciary AdministrationBeneficiary Needs AssessmentClient ExperienceRisk Issues ResolutionTrust Partners CollaborationEstate AdministrationCompliance Requirements

About the role

Key responsibilities & impact

Administer Special Needs Trusts for beneficiaries with varying degrees of disability and/or incapacity
Work with trust partners, attorneys, caseworkers, and other professionals to administer trusts according to trust provisions, bank policies, Social Security regulations, Medicaid regulations, and legal requirements
Determine beneficiary needs and appropriate trust distributions with families of disabled individuals and field trust officers
Prevent beneficiary disqualification from SSI/Medicaid and other means-tested government benefit programs
Develop solutions with attorneys, tax professionals, social workers, case managers, and health care professionals
Identify and resolve risk issues on Special Needs Trust accounts
Collaborate with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal and external customers
Develop knowledge of functions, policies, procedures, and compliance requirements while exercising independent judgment
Deliver a high-touch client experience within a strong risk management framework
Resolve moderately complex issues involving distributions, account maintenance, account opening and closing, KYC requirements, annual account reviews, and overdraft management
Recommend process improvements and control development opportunities
Serve as a subject-matter expert on fiduciary administration for moderately complex accounts
Provide guidance on governing instruments, fiduciary principles, and prudent investing standards
Mentor and train lower-level staff
Participate in marketing and development initiatives with team leaders

Requirements

What you’ll need

4+ years of Fiduciary Products experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, and education
Experience administering Special Needs Trusts preferred
J.D. and/or CTFA preferred
Bachelor preferred
Knowledge of Medicaid/Medicare and Social Security benefit programs
Experience interacting or communicating with trust beneficiaries and/or families of disabled individuals
Knowledge and understanding of estate, trust, or fiduciary administration
Ability to read and interpret legal documents
Ability to review trust agreement documents and ensure bank compliance
High level of organizational skills, including time and priority management
Ability to work effectively within a team and build strong working relationships across business channels and management levels
Ability to collaborate effectively with relationship team members, clients' advisors, and colleagues
Solutions-oriented and able to operate within a fast-paced environment
Strong conflict resolution skills
Strong leadership, communication, and presentation skills
Intermediate Microsoft Office skills
Not eligible for Visa sponsorship

Benefits

Comp & perks

Hybrid work schedule
Equal opportunity employment
Medical accommodation available during the recruitment or interview process
Drug-free workplace